Zuhri Nwaigwe
Newark,NJ
Summary
Dedicated professional with strong communication skills and a proven ability to enhance customer satisfaction. Experienced in responding to inquiries and ensuring equipment readiness to support seamless operations.
Overview
5
5
years of professional experience
Work History
PSA
Prospect Airport Services
Newark, New Jersey
2024.01 - 2025.07
- Assisted with customer requests and answered questions to improve satisfaction.
- Assisted passengers with wheelchair transport from check-in to gate.
- Maintained equipment for wheelchair readiness and proper functioning.
- Responded promptly to passenger inquiries and concerns regarding services offered.
Receiver
OTG
Newark, New Jersey
2022.09 - 2023.05
- Ensured cleanliness and organization of retail space through regular maintenance.
- Restocked and rotated products to maximize freshness and minimize waste.
- Sharing product information with guests and crew members, maintaining knowledge of airport terminals and restaurants.
- Transported damaged goods or excess stock back to warehouse and storage facility as necessary.
Furniture Delivery Driver
Suniland Furniture
Neptune City, New Jersey
2020.06 - 2022.05
- Loaded and secured furniture into delivery vehicles for safe transport.
- Followed designated routes to ensure timely delivery of furniture items.
- Assisted in assembling and setting up furniture in customer homes upon delivery.
- Inspected furniture for damage before and after deliveries to maintain quality standards.
Education
High School Diploma -
Eagle Academy
Newark, NJ2019-06
Some College (No Degree) - Electrical Engineering
Lincoln Technical Institute
Union, NJSkills
- Equipment maintenance
- Organizational skills
- Health and safety regulations
- Pallet jack handling
- Clear communication
- Heavy equipment operation
- Customer service
- Wheelchair transport
- Passenger assistance
- Time management
- Safety awareness
Timeline
PSA
Prospect Airport Services
2024.01 - 2025.07
Receiver
OTG
2022.09 - 2023.05
Furniture Delivery Driver
Suniland Furniture
2020.06 - 2022.05
High School Diploma -
Eagle Academy
Some College (No Degree) - Electrical Engineering
Lincoln Technical Institute