Zulema Salgado
Miami,FL
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Kimpton Hotels & Restaurants. Skilled in sales and bilingual communication, adept at cultivating long-term relationships and elevating service standards. Successfully trained associates, boosting customer loyalty through exceptional service and strategic sales techniques.
Overview
3
3
years of professional experience
Work History
Costumer Service
Kimpton Hotels & Restaurants
05.2022 - Current
- Demonstrated dynamic customer service by responding to customer inquiries.
- Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings Number%.
- Trained and managed associates in customer service and sales techniques.
- Established long-term customer relationships by providing exceptional customer service.
- Provided excellent customer service to cultivate loyalty and satisfaction.
Education
High School Diploma - 4
Miami Beach Senior High School
Miami Beach, FL06.2018
Skills
- Customer service expertise
- Sales and Customer Service
- Healthcare Customer Service
- Customer service mindset
- Exceptional customer service
- Customer service standards
Languages
English
Full Professional
Timeline
Costumer Service
Kimpton Hotels & Restaurants
05.2022 - Current
High School Diploma - 4
Miami Beach Senior High School
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