Zuleyka Ramos
Tampa,FL
Summary
High efficient professional offering experience in various areas including customer engagement, client support, and account management, recognized throughout my career for demonstrating the ability to complete complex projects, analyze data, and deliver value-added solutions to meet company and customer needs. My overall goal is to expand my career brand by securing remote or work from home position, where my expertise can be utilized to bring value and achieve business objectives.
Overview
5
5
years of professional experience
Work History
Warehouse Coordinator
Saputo
11.2021 - 11.2023
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Completed and processed purchase orders and customer invoices each quarter.
- Verified accuracy of shipping and receiving documents and maintained records.
Customer Service Representative
Walmart
12.2019 - 11.2020
- Consulted with customers to resolve service and billing issues.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Upheld quality control policies and procedures to increase customer satisfaction.
Assistant Manager
Six 02
01.2019 - 07.2020
- Assigned work and monitored performance of project personnel.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
Education
High School Diploma -
East Bay
Gibsonton05.2018
Skills
- Skilled Collaborator
- Time Management
- Rapid and Adaptive
- Process Improvement
- Verbal and Written Communication
- Remote communication and collaboration tools(eg, Zoom, Microsoft Teams)
- High Achiever
- Remote communication and collaboration tools(eg, Zoom, Microsoft Teams)
- High Achiever
- Remote communication and collaboration tools(eg, Zoom, Microsoft Teams)
- High Achiever
Timeline
Warehouse Coordinator
Saputo
11.2021 - 11.2023
Customer Service Representative
Walmart
12.2019 - 11.2020
Assistant Manager
Six 02
01.2019 - 07.2020
High School Diploma -
East Bay
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