Zuleyka Ramos
Orlando
Summary
Experienced in providing guidance and support to cleaning staff, ensuring the availability of necessary resources for effective task completion. Responsibilities included maintaining attendance records and payroll data, promoting teamwork among employees, and training new hires on safety protocols and cleaning procedures. Conducted regular inspections to uphold cleanliness standards and compliance with health regulations while managing inventory levels of cleaning supplies. Demonstrated ability to organize deep cleaning initiatives in critical areas, ensuring thorough execution and monitoring of progress.
Overview
7
7
years of professional experience
Work History
Cleaner Supervisor
Executive Management Services Inc
Orlando
09.2024 - Current
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
- Maintain records of attendance, leave requests, overtime hours worked and other relevant data for payroll processing purposes.
- Promote good working relationships between cleaners by encouraging team spirit among colleagues.
- Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
Costumer Service and Production
Eastman Kodak Company
Rochester
05.2022 - 05.2024
- Conducted testing of software and systems to ensure quality and reliability.
- Updated and maintained databases with current information.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
Lead Professional House Cleaner
The Maids
Rochester
03.2018 - 05.2022
- Identifying areas where improvements can be made to increase productivity.
- Maintaining inventory of necessary cleaning supplies and equipment.
- Providing feedback on performance to other members of the house-cleaning team.
- Troubleshooting any issues that may arise during house-cleaning services.
- Developing and implementing strategies for improving overall efficiency in the workplace.
- Advising clients on proper maintenance techniques for keeping their homes clean between visits from professional cleaners.
- Training new employees in proper methods of house-cleaning services.
Education
GED -
Arsenio Martinez
Puerto Rico 02-2016
Skills
- Scheduling
- Performance improvements
- Employee evaluations
- Payroll administration
- Staff evaluations
- Inventory control
- Cleaning practices
- Supply inventory management
- Employee engagement
- Maintenance coordination
Languages
Spanish
Full Professional
English
Limited
Timeline
Cleaner Supervisor
Executive Management Services Inc
09.2024 - Current
Costumer Service and Production
Eastman Kodak Company
05.2022 - 05.2024
Lead Professional House Cleaner
The Maids
03.2018 - 05.2022
GED -
Arsenio Martinez