Hi, I’m
ZULMA LEAL
Houston,TX
It is never too late to be what you might have been.
George Eliot
Summary
I am hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
7
years of professional experience
Work History
CTDI
MATERIAL HANDLER
12.2021 - 04.2023
Job overview
- Running state-of-the start testing equipment for consumer electronics
- Refurbishing electronic devices by cleaning and replacing parts
- Build boxes and cartons
- Pick, pack & ship units
- Unpackage, sort & stage units for production
- Monitored flow of materials and parts to meet schedule commitments
- Attached identifying tags or labels to materials, improving efficiency and eliminating errors
- Utilized RF scanners and data entry systems for accurate tracking of product movements.
- Optimized storage space usage by devising efficient shelving layouts and organization strategies for materials.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Helped train new employees in safe practices and warehouse procedures.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
Famous Foot Wear
STORE ASSOCIATE
01.2019 - 01.2020
Job overview
- Labeled, tagged, and sorted merchandise for sale
- Processed cash and credit payments with accurate cash-handling
- Performed general store maintenance for clean store appearance
- Restocked shelves with appropriate items to support availability
- Greeted customers and answered questions, assisting with needs and finding items
- Processed customer returns and exchanges to support customer satisfaction
- Followed all company policies and procedures, including Loss Prevention guidelines to deter theft
- Unloaded truck, moved merchandise, and maintained aisles and product displays
- Performed cashier duties as assigned.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Laurens Fragrances LLC
CUSTOMER SERVICE
02.2018 - 11.2018
Job overview
- Helped customers make a knowledgeable selection of several types of name brand fragrances
- Assisted with the check out process and managing currency
- Committed to delivering excellent customer service while working in a fast-paced environment
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Provided efficient and courteous service to customers at all times
- Participated in ongoing training to enhance own job skills and knowledge.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Greeted incoming customers and provided reliable, friendly customer service.
XL Parts
PULLER/STOCKER
01.2016 - 05.2017
Job overview
- Kept an accurate count of inventory
- Managed customer orders in a sufficient time frame
- Organized, cleaned, and sanitized common work areas to ensure the safety of workers
- Handled and calculated complex orders and gave helpful opinions to help customers make a knowledgeable purchase
- RF scanner directed to locations to pick parts that were placed into totes and then sent down the conveyor to packing
- Notified departments when supplies of specific items were low, and when orders would deplete available supplies
- Adjusted inventory records to reflect product movement
- Recommended type of packing and labeling needed on order
- Reviewed orders for completeness and forwarded incomplete orders for further processing.
- Increased order accuracy by diligently following picking procedures and verifying product information.
- Enhanced safety in the workplace by strictly adhering to safety protocols and reporting potential hazards.
- Assisted in training new employees, sharing best practices and fostering a supportive work environment.
- Exceeded performance goals regularly, consistently pulling orders accurately and efficiently within designated timeframes.
- Maintained open communication with supervisors, providing updates on progress and addressing any concerns promptly.
Education
Stan Berry High School
COMPLETED COURSEWORK TOWARDS DIPLOMA
10.2014
Skills
- Fast Learner
- Great Communication
- Leadership
- Critical Thinking
- Stock Rotation
- Equipment Safety
- Warehouse Organization
- Material Handling
- Teamwork and Collaboration
- Positive Attitude
- Problem Solving
- Willing to Learn
- Customer Service
- Stock Management
- Shipping and Receiving
- Material Packaging
References
- Ana Rodriguez, Quality Control Supervisor, (832) 910-2504, ar167920@gmail.com
- Mayra Ortega, Office Manager, (713) 815-4949, Mayra@vgasllc.com
Languages
Spanish
Full Professional
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
MATERIAL HANDLER
CTDI
12.2021 - 04.2023
STORE ASSOCIATE
Famous Foot Wear
01.2019 - 01.2020
CUSTOMER SERVICE
Laurens Fragrances LLC
02.2018 - 11.2018
PULLER/STOCKER
XL Parts
01.2016 - 05.2017
Stan Berry High School
COMPLETED COURSEWORK TOWARDS DIPLOMA