Zulma Paredes
Selden,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Skilled in Team Supervision and Time Management, adept at prioritizing customer needs and boosting service standards. Achieved significant improvements in performance and quality, demonstrating exceptional planning and organizational abilities. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Assistant Production Manager
Tekweld
Hauppauge, NY
07.2015 - 05.2024
- Working hand by hand with an exceptional workers
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, and monitored performance.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Managed staff scheduling to prepare for high and low production periods to keep warehouse running smoothly.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Resolved conflicts between team members and addressed complaints or grievances.
- Assigned tasks to team members to complete within designated time frames.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Collaborated with other departments to optimize warehouse operations and keep production high.
- Evaluated team performance and provided feedback on areas requiring improvement.
Key Account Administrator
Tekweld
Hauppauge, NY
02.2019 - 03.2020
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Promptly responded to inquiries and requests from prospective customers.
- Managed timely and effective replacement of damaged or missing products.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Educated customers about billing, payment processing and support policies and procedures.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Purchasing Clerk
Tekweld
Hauppauge, NY
09.2024 - Current
- Organized purchasing files both physically and electronically for easy access during audits or reviews by management staff members.
- Tracked delivery status of outstanding purchase orders, providing updates to relevant departments as needed.
- Coordinated with warehouse personnel to ensure proper receipt and storage of delivered goods upon arrival at the facility.
- Managed invoice discrepancies by effectively communicating with vendors to resolve issues in a timely manner.
- Maintained complete documentation and records of all purchasing activities.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Utilized software to order, track and invoice product shipments.
- placed overseas orders
Education
Graduated -
North Babylon High School
North Babylon, NY06.2012
Skills
- Product Inspection
- Quality inspection
- Quality control
- Team Supervision
- Shipment Preparation
- Stock organization
- Time Management
- Scheduling and Planning
- Operational efficiency
- Equipment operation
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Purchasing Clerk
Tekweld
09.2024 - Current
Key Account Administrator
Tekweld
02.2019 - 03.2020
Assistant Production Manager
Tekweld
07.2015 - 05.2024
Graduated -
North Babylon High School
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