ZULMA Y. ORTIZ
Washington,DC
Summary
Oversaw patient care processes as a certified nursing assistant (CNA) with practical experience in patient support. Managed patient supervision and medical documentation to ensure compliance with healthcare standards. Fostered effective communication among patients and healthcare teams to enhance overall care quality. Led post-surgical recovery efforts as a PACU patient care technician (PCT) by monitoring vital signs and coordinating patient transfers. Collaborated with nursing staff in a dynamic environment to optimize patient recovery.
Overview
5
5
years of professional experience
Work History
Endoscopy PACU (PCT)
Medstar Georgetown University Hospital
Washington, DC
01.2025 - Current
- Assisted nursing staff with direct patient care in a fast-paced clinical environment
- Recorded vital signs, reporting abnormalities to nurses promptly
- Performed IV insertions in accordance with clinical protocols
- Provided support and communication to patients and their families to enhance comfort and care experience
CNA
Brightstar Healthcare
Kensington, MD
03.2025 - 2025
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Classroom Assistant
Bridges Public Charter School
Washington, DC
10.2021 - 04.2023
- Provided one-on-one supervision and assistance to students with special needs
- Recorded and reported behavioral and progress data
- Maintained effective communication with parents and caregivers.
Education
Nursing Assistant Program & Internship - undefined
The Nursing Assistant Academy
Riverdale, MD01.2023
Skills
Patient care
IV insertion
Compassion and empathy
EKG
Blood sugar check
Vital signs monitoring
Maintaining confidentiality
Compassionate communication
Patient hygiene assistant
Transporting patients
Timeline
CNA
Brightstar Healthcare
03.2025 - 2025
Endoscopy PACU (PCT)
Medstar Georgetown University Hospital
01.2025 - Current
Classroom Assistant
Bridges Public Charter School
10.2021 - 04.2023
Nursing Assistant Program & Internship - undefined
The Nursing Assistant Academy