Hi, I’m
ZUMILKA ALVAREZ
Executive Assistant
Woodhaven,NY
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
years of professional experience
Work History
National Urban League
Executive Assistant
05.2025 - 07.2025
Job overview
- Delivered executive-level administrative support to senior leadership during a critical programmatic window, enhancing operational efficiency and cross-functional collaboration.
- Streamlined complex scheduling and prioritized competing demands across national initiatives, contributing to an increase in executive availability for stakeholder engagements.
- Managed end-to-end travel logistics & expense reconciliation via Concur, reducing processing errors and accelerating reimbursement cycles.
- Prepared high impact briefing documents and board presentation materials, strengthening donor communication and executive readiness.
- Played a pivotal role in coordinating high-profile events and leadership meetings, elevating organizational visibility & operational cadence.
Sandberg Property Management
Executive Assistant
10.2021 - 01.2025
Job overview
- Served as the right hand to the CEO, driving day-to-day business operations, personal scheduling, and global travel management with zero disruptions to executive priorities.
- Leveraged Concur and advanced Excel modelling to track expenditures, reduce administrative overhead, and support monthly budget forecasts—contributing to a drastic cost reduction.
- Spearheaded vendor relationship management and procurement strategies, negotiating favorable contracts and streamlining B2B workflows that saved huge revenue annually.
- Executed detailed project tracking & reporting systems, enabling real-time performance metrics (KPIs) and improving task completion rates.
- Orchestrated high-level gift sourcing and event planning tailored to executive branding, bolstering client and stakeholder satisfaction.
- Engineered digital and physical filing systems to secure sensitive documents, ensuring 100% compliance with internal data governance protocols.
- Maintained a polished front-facing presence as the primary point of contact for executive communications, resolving inquiries with professionalism and discretion.
Alliance Maintenance & Services
Office Manager
08.2011 - 09.2021
Job overview
- Directed all facets of office administration, accounting, and HR coordination across a multi-location facility services business, resulting in improved operational scalability.
- Automated client invoicing, payment scheduling, and communication pipelines—reducing administrative workload and eliminating manual errors.
- Managed end-to-end bookkeeping, including general ledger, journal entries, and monthly bank reconciliation, ensuring financial integrity and audit readiness.
- Hired, trained, and developed a cross-functional support team, increasing staff efficiency and reducing employee turnover.
- Streamlined SOPs across billing, scheduling, and supply management, accelerating daily workflows and reducing response lag time.
- Led office budget forecasting and expense tracking, driving year-over-year savings through data-informed cost management strategies.
Education
Plaza CollegeNew York, NY
Associate of Arts from Business Administration
06.2007
Skills
- Proficient in Microsoft Office 365 (Excel, Word, Outlook, PowerPoint), Google Workspace (Docs, Sheets, Calendar, Drive), Concur, QuickBooks, Microsoft Teams, Zoom, and Google Meet
- Calendar management
- Business administration
- Travel administration
- Document handling
- Schedule management
- Executive support
- Expense reporting
- File organization
- Conflict management
- Meticulous attention to detail
- Meeting planning
- Scheduling
REFERENCES
Available upon request
Timeline
Executive Assistant
National Urban League
05.2025 - 07.2025
Executive Assistant
Sandberg Property Management
10.2021 - 01.2025
Office Manager
Alliance Maintenance & Services
08.2011 - 09.2021
Plaza College
Associate of Arts from Business Administration