Zunaid Moknijia
Overland Park
Summary
Skilled in customer service and operational efficiency with experience in team leadership and problem-solving. Proven ability to manage schedules and enhance customer satisfaction through effective communication and multitasking. Eager to leverage these skills in a new role to support team growth and success.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
01.2024 - Current
- Deliver orders in a timely and efficient manner to customers in the Overland Park area
- Resolve customer questions or concerns in a professional manner to enhance customer satisfaction
Operational Manager
Inner City United Oil Co
01.2021 - Current
- Manage employee schedule and payroll
- Recruited and trained new employees
- Assisting in implementing promotions and pricing range for merchandise products
Sales Associate
Walgreens
05.2022 - 08.2023
- Provided exemplary customer service, utilizing a customer-centric communication style
- Accurately processed transactions at the cash register
- Expertly operated photobooth equipment to ensure customers’ photos and projects were of the highest quality
- Stocked and presented store merchandise in an organized and timely manner for the best customer and store experience
Package Sorter/Splitter
Amazon
06.2021 - 01.2022
- Accurately scanned and sorted packages and envelopes into pallets
- Determined which packages and envelopes went into different lanes with precision and efficiency
Gas Station Clerk
Inner City United Oil Co
01.2017 - 08.2020
- Managed and monitored inventory to ensure optimal levels
- Provided exceptional customer service and accurately processed transactions.
Education
Associate of Applied Science - Business Administration
Johnson County Community College
Overland Park, KSHigh School - Diploma
Blue Valley High School
Overland Park, KS05-2018
Skills
- Time management
- Dependable and reliable
- Problem-solving skills
- Cash handling
- Cash register operation
- Sales expertise
- Customer service
- Financial management
- Attentive and observant
Timeline
Delivery Driver
DoorDash
01.2024 - Current
Sales Associate
Walgreens
05.2022 - 08.2023
Package Sorter/Splitter
Amazon
06.2021 - 01.2022
Operational Manager
Inner City United Oil Co
01.2021 - Current
Gas Station Clerk
Inner City United Oil Co
01.2017 - 08.2020
Associate of Applied Science - Business Administration
Johnson County Community College
High School - Diploma
Blue Valley High School