Zunaira Shaheen
Houston
Summary
Skilled in time management and customer service, I excel in high-stress environments, ensuring efficient operations at Gates Dispatching LLC. My expertise in problem-solving and data entry contributed to seamless team collaboration and enhanced productivity. Achievements include maintaining optimal safety and promoting a positive, fun environment for both colleagues and customers.
Overview
5
5
years of professional experience
Work History
Barista
Dunkin' Donuts
11.2022 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Dispatcher
Gates Dispatching LLC
01.2019 - 02.2021
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
Bachelors of Business Administration - Business Administration And Management
Houston Community College
Houston, TX05-2028
Skills
- Time management
- Problem-solving
- Customer service
- Decision-making
- Data entry
Languages
English
Full Professional
Urdu
Full Professional
Timeline
Barista
Dunkin' Donuts
11.2022 - 12.2023
Dispatcher
Gates Dispatching LLC
01.2019 - 02.2021
Bachelors of Business Administration - Business Administration And Management
Houston Community College
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