Zunairah Shah
Leesburg,VA
Summary
Dedicated student worker with strong customer service skills. Proven ability to enhance dining experiences through efficiency and attention to detail.
Overview
1
1
year of professional experience
Work History
Student Worker
JMU Dining
Harrisonburg VA, VA
2026.01 - Current
- Delivered exceptional customer service to ensure satisfaction during meal service.
- Collaborated with team members to ensure smooth dining operations throughout shifts.
- Supported food preparation and presentation to enhance dining experience for students and staff.
- Prepared and organized ingredients for meal preparation to ensure efficiency and quality.
- Operated kitchen equipment safely while following proper food handling procedures.
- Stocked supplies and ingredients to support meal preparation tasks.
- Followed safety protocols to maintain a hygienic work environment at all times.
- Learned new cooking techniques and menu items from experienced staff members.
- Fostered collaborative relationships with staff and management to promote a positive work environment.
Cafe Worker
Authors Ice Cream
Ashburn, Virginia
2025.05 - 2025.08
- Processed customer transactions accurately using cash register, enhancing overall customer experience.
- Engaged with customers to create a welcoming atmosphere in the cafe.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted customers upon arrival and provided assistance with menu selections.
- Collaborated with team members to ensure smooth cafe operations during busy hours.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Prepared and served ice cream to customers efficiently.
- Supported clean working environment by sweeping floors, removing trash, and washing dishes, contributing to efficient cafe operations.
- Ensured cleanliness of work areas and equipment throughout shifts to promote a safe and inviting environment.
- Monitored inventory levels of essential items, ensuring adequate supply at all times.
Education
Bachelor of Science -
James Madison University
Harrisonburg, VA2028-05
High School Diploma -
Riverside High School
Leesburg, VA2025-05
Skills
- Customer service
- Cash handling
- Food safety
- Inventory management
- Time management
- Event organization
- Team collaboration
- Organizational skills
- Flexible schedule
- Effective communication
- Friendly and professional
Timeline
Student Worker
JMU Dining
2026.01 - Current
Cafe Worker
Authors Ice Cream
2025.05 - 2025.08
Bachelor of Science -
James Madison University
High School Diploma -
Riverside High School