Zureyma Diaz
San Antonio,TX
Summary
Dedicated and adaptable professional with a strong track record of learning quickly and excelling in diverse environments. Seeking to leverage my strong work ethic,problem-solving abilities and to make a meaningful impact and contribute to a dynamic team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Brook Hollow Family Dentistry
2020.11 - 2023.08
- Proficient in preparing treatment rooms, sterilizing instruments, and setting up equipment for dental procedures.
- Skilled in taking patient X-rays, impressions, and assisting with dental radiography.
- Excellent knowledge of dental procedures and infections control protocols.
- Strong communication skills, able to explain procedures and post-treatment care to patients effectively.
- Demonstrated ability to maintain a calm and reassuring demeanor to alleviate patient anxiety.
- Assisted in maintaining inventory and ordering dental supplies and materials.
- Detail-oriented and organized, with the ability to multitask and prioritize effectively.
- Proficient in using dental practice management software for appointment scheduling and patients records.
- Knowledge of infection control and OSHA regulations, ensuring a safe and sanitary dental office enviroment.
Dental Assistant Intern
Brook Hollow Family Dentistry
2020.09 - 2020.11
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
- Entered patient data into the dental records system and observed confidentiality rules to maintain patient privacy.
- Administered x-rays under supervision.
- Broke down and set up equipment and sanitized various dental tools.
- Took medical and dental history and recorded the vital signs of patients.
- Applied protective coating of fluoride to teeth during dental procedures.
Assistant Manager
The Original Mexican Restaruant
2018.07 - 2020.08
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- I coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Head Hostess
The Original Mexican Restaurant
2017.12 - 2018.07
- Planned and executed parties for large volumes of guests, coordinating custom menus and preparing elaborate tables.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Accommodated guests with children and special needs to promote a comfortable dining experience.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Assisted serving staff by taking guest drink orders and resolving conflicts.
- Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
- Calculated charges, issued table checks, and collected payments from customers.
Education
San Antonio Dental Assisting School
15900 La Cantera Pkwy Suite 26245, San Antonio, Tx10.2020
High School Diploma -
John Paul Stevens High School
600 N Ellison Dr, San Antonio, Texas06.2017
Skills
- Restorative Procedures
- Patient Schedule Management
- Patient Records Gathering
- Complex Problem-Solving
- Team Collaboration
- Inventory Management
- Dental radiography
- Infection control and sterilization techniques
- Patient education and communication
- Dental software and record-keeping systems
- Organizational and multitasking abilities
- Dental Staff Support
Certification
- Registered Dental Assistant (RDA)
- CPR certified
Languages
Spanish
English
Timeline
Dental Assistant
Brook Hollow Family Dentistry
2020.11 - 2023.08
Dental Assistant Intern
Brook Hollow Family Dentistry
2020.09 - 2020.11
Assistant Manager
The Original Mexican Restaruant
2018.07 - 2020.08
Head Hostess
The Original Mexican Restaurant
2017.12 - 2018.07
San Antonio Dental Assisting School
High School Diploma -
John Paul Stevens High School
- Registered Dental Assistant (RDA)
- CPR certified
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