Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Primary Medical Assistant: Tiara Esani PA-C
Palomar Health Medical Group - Graybill
Escondido , CA
08.2022 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Changed dressings on wounds to prevent infection and check for healing.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Primary Medical Assistant: Mariette Macrander M.D
Palomar Health Medical Group
Escondido, CA
08.2022 - Current
Organized charts, documents and supplies to maintain team productivity.
Educated patients about medications, procedures and physician's instructions.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Contacted medical facilities to schedule patients for admission.
Responded quickly and efficiently in emergency situations.
Facilitated referrals for specialist consultations when appropriate.
Performed administrative duties such as billing, coding, scheduling appointments..
Worked with patients and families to design care plans.
Ordered laboratory tests, such as blood work, x-rays, and ultrasounds.
Collaborated with specialists when necessary for complex diagnoses or treatments.
Discussed histories and current symptoms or complaints with every patient.
Immunized patients to reduce transmission of preventable diseases.
Referred patients with serious medical conditions and emergencies to hospital for immediate care.
Changed dressings on wounds to prevent infection and check for healing.
Collected, labeled and stored laboratory specimens properly prior to testing.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Certified Trainer
Chipotle
Escondido, CA
12.2018 - 10.2024
Developed and implemented training programs for new hires and existing employees.
Provided one-on-one coaching sessions to help individuals improve their skills.
Conducted assessments to identify areas of improvement in the organization's training program.
Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
Monitored progress of learners by administering quizzes or tests during courses or after completion.
Ensured compliance with safety regulations while conducting onsite training activities.
Advised management on best practices for improving employee performance through effective training methods.
Provided guidance to trainers regarding curriculum design and delivery techniques.
Provided constructive feedback and positive reinforcement to keep trainees motivated.
Created tests, exercises and role-plays for courses to verify competency.
Monitored, evaluated and recorded training activities or program effectiveness.
Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Organized supporting materials, tracking documents and related equipment.
Trained newly hired top talent to fill key positions and maximize productivity.
Pediatric Medical Assistant
Palomar Health Medical Group- Graybill
Escon, CA
08.2022 - 08.2023
Administered vaccines, injections, and other treatments as directed by physicians.
Performed patient histories, vital signs, and medical screenings.
Assisted in the examination room with basic clinical tasks such as taking temperatures and blood pressures.
Collected laboratory specimens for diagnostic testing.
Provided patient education regarding health maintenance topics.
Conducted routine office administrative tasks such as filing paperwork or completing forms on behalf of patients.
Greeted incoming patients upon arrival at the practice and verified demographic information prior to their appointment.
Helped maintain a clean environment throughout the facility by cleaning exam rooms between patients or restocking supplies when needed.
Provided assistance to physicians during exams or treatments as required.
Maintained confidentiality of all patient information according to HIPAA regulations.
Administered medications under physician's supervision.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Prepared treatment rooms for patient examinations.
Reviewed lab results with patients and answered any questions they had about their diagnosis or treatment plan.
Answered phone calls from patients to answer questions or address concerns related to their care.
Obtained authorization from insurance companies for requested services or medications.
Assisted with scheduling appointments for patients and follow-up visits.
Education
Associates - Medical Assisting
Escondido Adult School
08-2021
High School Diploma -
San Pasqual High School
Escondido, CA
06-2018
Skills
Patient-Focused Care
Patient Care Coordination
Procedure Assistance
Complex Problem-Solving
Certified in Basic Life Support (BLS)
Conflict Resolution Abilities
Analytical Decision-Making Skills
Accomplishments
Promoted from Medical Assistant float to Primary Medical Assistant for two providers, in less than 12 month span with company.
Recognized for outstanding performance and team contributions
Languages
English
Full Professional
Spanish
Full Professional
Certification
BSL (Basic Life Support)
Timeline
Primary Medical Assistant: Tiara Esani PA-C
Palomar Health Medical Group - Graybill
08.2022 - Current
Primary Medical Assistant: Mariette Macrander M.D
Palomar Health Medical Group
08.2022 - Current
Pediatric Medical Assistant
Palomar Health Medical Group- Graybill
08.2022 - 08.2023
Certified Trainer
Chipotle
12.2018 - 10.2024
Associates - Medical Assisting
Escondido Adult School
High School Diploma -
San Pasqual High School
BSL (Basic Life Support)
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