Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Zury Aguirre Bonilla

Los Angeles,CA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Denny's Restaurant. Proven ability to enhance guest experiences through effective order management and attentive engagement. Recognized for multitasking in high-pressure environments, ensuring timely service and maintaining food safety standards. Committed to fostering positive customer relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Dennys Restaurant
08.2023 - 01.2025
  • Assisted customers with menu selections to enhance dining experience.
  • Maintained cleanliness and organization of dining and service areas.
  • Delivered food and beverages promptly, ensuring quality standards were met.
  • Supported team members during peak hours to optimize service efficiency.

Server

Dennys Restaurant
04.2023 - 06.2023
  • Learned proper food handling and safety procedures in daily operations.
  • Engaged in ongoing training sessions to improve service skills and knowledge.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Server

Cocos Restaurant and Bakery
06.2021 - 12.2022
  • Adapted to varying customer needs to provide personalized service.
  • Collaborated with kitchen staff to ensure timely order fulfillment.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Server

Dennys Resturant
04.2021 - 11.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Education

High School Diploma - Sociology

Alliance Leichtman Levine High School
Los Angeles, CA
06.2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Food safety practices
  • Table bussing
  • Order management
  • Guest seating
  • Front-of-house display creation
  • Shift management

Certification

ServSafe Certified: Food preparation and Food handling

Timeline

Server

Dennys Restaurant
08.2023 - 01.2025

Server

Dennys Restaurant
04.2023 - 06.2023

Server

Cocos Restaurant and Bakery
06.2021 - 12.2022

Server

Dennys Resturant
04.2021 - 11.2022

High School Diploma - Sociology

Alliance Leichtman Levine High School

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