Zuziwe Fezeka Sweetness Dlamini

• Maintaining open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
• Managing daily schedules effectively.
• Develope creative activities to encourage physical, social and emotional growth.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
• Taught/teaching children to organize toys, wash hands, and share by leading by example.
• Contribute to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
• Ensure household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
• Act as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Kept children's areas neat and clean.
• Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
• Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
• Implemented daily routine to maintain structure and stability.

• Assist in compiling reports on the implementation of WSP in line with PSETA requirements, arranging training venues, collection of attendance registers & registration forms during training. Capturing attendees in the excel spreadsheet and filling their registration forms.
• Provide assistance in the administration & management of bursaries in the department, arranging venues for bursary meetings and sending reminders to bursary holders via emails and calls.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
• Prepared project presentations and reports to assist senior staff.
• Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
• Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
• Assisted in the planning and execution of skills development courses.
• Prepared written summaries of meeting discussions to ensure clear communication.
• Gathered, organized and input information into digital database.
• Developed effective improvement plans in alignment with goals and specifications.
• managed skills development courses plans, timelines and budgets.
• Evaluated staff performance.
• Facilitated successful completion of skills courses.1

• Served as a link between the Department and Ward 14 community, I gathered information on crimes affecting the community and worked with local police station, social workers and victim support groups to help fight the crime.
• Assisted with special events and programs, such as awareness campaigns from the police & the department to the community.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to the. Community and the department.
• Completed daily domestic tasks in shelters and group homes to assist people in need.
• Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
• Guided troubled individuals to tools and resources necessary for healing.
• Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.

Assisted in adding watermark in the crime scene pictures, and adding these to the archives for safety keeping purposes.

Assisted in creating photo albums and CD’s of crime scene evidence for CSI officers to present to the court case.

Assisted as a clerk or admin officer in the SAFE, a storage room that keeps crime dockets, crime scene evidence and photo albums.