Zeke Wallace-Mello
Virtualization Engineer
Bremerton,WA
Summary
As an IT Architect and Solution Provider, my focus has been on delivery and optimization, with an emphasis on Citrix, VMWare Horizon, Cloud Migrations, etc. Twenty years in the Windows Enterprise space also provides me deep knowledge of all things related to Active Directory, DNS, DHCP, App-V, and SCCM.
CERTIFICATIONS
- CCE-V
- Citrix Integration with Azure Certified
- MCSE
Overview
21
21
years of professional experience
Work History
Citrix SME - Lead Consultant
SubjectData
Houston, TX
11.2022 - 01.2023
- Recruited to perform IT discovery audit, and to assume leadership of client migration to Citrix Cloud with Azure/AWS resource provisioning
- Additional deliverables included building OKTA MFA integration to support transparent interconnectivity between the cloud and the legacy on-premises data center
- Position liquidated due to budget cuts
Virtualization Architect – Principal Engineer
OptumCare
Seattle, WA
04.2020 - 11.2022
- Optimization/hardening of Pacific Northwest VMware View VDI environment (12,000 CCU)
- Citrix and NetScaler/ADC Subject Matter Expert
- Led implementation of Agile methodology and retrospectives to optimize department productivity and efficiency; over the course of a year this effort led to an 88% improvement in on-time solution delivery
- Ownership of Active Directory, Group Policy, and name space (native AD DNS/DHCP and IPAM)
- Optimization of legacy vCenter 6.7/Horizon 7.12 environment; version parity restored, successful migration of linked clone pools to Instant Clones, RBAC implemented for delegated HelpDesk administration
- Design and implementation of SAML/MFA VDI portal, utilizing NetScaler VIPs, UAGs, and
- Microsoft/Imprivata/Okta/Duo MFA Identity verification technologies
- Deployment of DEM for logon optimization, mapped drives and printer assignments for non-persistent clinical pools, with integration of MSO365 Shared License Activation
- Lead engineering role in delivering a new vCenter 7.x/Horizon 8 VDI solution for remote access
- Optimization of Azure migration for email and VDI resources; RBAC incorporated to delegate workload
- Utilization of on-prem Workspace One to leverage TrueSSO for Horizon 7.12 implementation
- Build out of cloud Workspace One for acquired CDO; Windows Updates tuning for Win10 mobile workforce (managed) yielded 99% reduction in patch latency and security vulnerabilities
- Workspace One Orchestrator designed to to provide conditional software installations to allow for peak license utilization with video visits during the COVID surge
- Implementation of vRealize as monitoring solution for VMware environment
- End-to-end solution provider for Dell and Cisco UCS blade and embedded architecture host resources
- Storage management and optimization leveraging Cohesity, Nimble, and NetApp clusters
- PROFILE
Citrix Subject Matter Expert
Kaiser Permanente
Renton, WA
04.2018 - 04.2020
- Design and delivery of an end-to-end migration of XenApp 6.5 (IMA) to XenApp 7.15 LTSR (FMA)
- Architecture and deployment of Citrix Provisioning (PVS) from the ground up, servicing over 10,000 CCU
- Scale out of Hyper-V & VMWare ESXi host architecture to quadruple its initial scope, achieving true N+1
- Implementation of Citrix Cloud (evergreen)
- Migration of App-V (versions 4.6 and 5) functionality including EPIC from XenApp 6 to XenApp 7.x platforms
- Hybrid cloud solutions including design and integration for Citrix Cloud with Azure and Azure AD
- SAML/OKTA integration and FAS
Citrix Solutions Architecture
Scott McRea Group
Jacksonville, FL
08.2017 - 04.2018
- Citrix XenDesktop/XenApp 7.5, PVS 7.1 environment redesign and optimization for a 1,500-seat sales organization, including a complete PVS infrastructure rebuild
- Business continuity enhancements for the entire Citrix suite (NetScaler HA, SQL mirroring, GSLB)
- Windows 2012 Group Policy/UPM refinement, creating a 92% reduction in Citrix user profile storage consumption and a 54% reduction in average user login time
Citrix Solutions Architecture
T-Mobile
Bothell, WA
01.2016 - 08.2017
- Architecture, design, and documentation of pod-based Citrix XenDesktop7.12 on VMWare and Nutanix hyper- converged; PVS7.12, NetScaler GSLB environment, profile optimization
- 30,000-seat environment
- VSphere administration, including ESXi, vRealize, vSAN and NSX-T Data Center
- Maintained and developed reference architecture, how-to instructions and knowledge base articles.
- Participated in system development life cycle from requirements analysis through system implementation.
Citrix Solutions Architecture
Altus Group
Seattle, WA
01.2015 - 01.2016
- Delivery of a migration solution for a tri-state law firm in the Pacific Northwest
- User migration from a Citrix
- XenApp 4.5 farm to XenDesktop/XenApp 7.5 architecture
- Citrix SQL Database upgrades and optimization
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Designed and implemented system security and data assurance.
Principal Citrix Consultant
CBRE, Inc
01.2013 - 01.2015
- Design and delivery of a Citrix Disaster Recovery solution for a 30,000-seat global infrastructure, including XenApp 6.5, PVS server streaming hosted on VMWare ESX 5.x with a NetScaler high-availability front end
- Redesign of Group Policy to eliminate overlap and optimize security using Active Directory GPOs
- Conducted thorough reviews of operations to devise and deploy optimization strategies.
Remote Access SME
Care New England Health System
Warwick, RI
10.2001 - 01.2013
- Design and implementation of a 12,000-seat SSLVPN SSO Juniper/, Gateway solution
- Virtualization of 94% of Care New England’s Citrix environment using Hyper-V and SAN storage
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Communicated best practices among on-site and external personnel to align efforts and goals.
Skills
Subject Matter Expert in Citrix and VMware technologies
Leadership expertise in VDI portal architecture/design both on-prem and with cloud integration
Optimization/hardening of Session-based and VDI topologies
Experienced leader in delivering cloud migration solutions for EUC
Agile Facilitator and Scrum Master
Honed skill as a documentation resource
Qualified mentor
Fluent in Chinese
Things I value outside of secular work
- English Literacy and related language training. I have served as a volunteer literacy advocate for the past 20+ years
- I love all things Chinese, especially my Chinese wife, with whom I lived for five years in Fujian Provice where I studied Chinese language and literature
- Environmental conservation - I walk the walk. We can't pass on a functioning planet if we don't do our part
- Energy Independence - Wind energy and solar technologies are topics I enjoy digging deep into, with the goal of DIY for my one solution some day
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Citrix SME - Lead Consultant
SubjectData
11.2022 - 01.2023
Virtualization Architect – Principal Engineer
OptumCare
04.2020 - 11.2022
Citrix Subject Matter Expert
Kaiser Permanente
04.2018 - 04.2020
Citrix Solutions Architecture
Scott McRea Group
08.2017 - 04.2018
Citrix Solutions Architecture
T-Mobile
01.2016 - 08.2017
Citrix Solutions Architecture
Altus Group
01.2015 - 01.2016
Principal Citrix Consultant
CBRE, Inc
01.2013 - 01.2015
Remote Access SME
Care New England Health System
10.2001 - 01.2013