Zyad Najjar
Walled Lake,MI
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
6
6
years of professional experience
Work History
Owner/Ceo
Roadside Shawarma Stand
Waterford, MI
07.2024 - Current
- Managed daily operations, ensuring efficient food preparation and customer service.
- Developed menu offerings based on customer preferences and market trends.
- Trained and supervised staff in food safety protocols and operational procedures.
- Enhanced customer engagement through social media promotion and community events.
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Analyzed sales data to identify trends and inform strategic marketing initiatives.
Manager
Wick View Liquor Store
Taylor, MI
08.2020 - 07.2024
- Responsible for Inventory- Mostly Liquor and Wine and some grocery.
- Refacing all isles and making sure everything easily seen for customers and employees.
- Employee Payroll
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports summarizing operational performance.
- Coached, mentored and trained team members to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Auto Body Technician
Gerber Collison and Glass
Orion, MI
10.2019 - 08.2020
- Performed preliminary inspection of vehicles to determine extent of damage.
- Sanded and buffed vehicles to prepare for painting or repair work.
- Installed new windshields using specialized tools and adhesives.
- Applied rust-proofing treatments to protect vehicle bodies from corrosion.
- Disassembled and reassembled vehicle components as necessary during repairs.
- Cleaned repaired surfaces with solvents to ensure proper adhesion of paint or other materials.
- Repaired structural damage such as broken frames using jacks, hammers, wrenches.
Education
CDL A CERTIFICATE -
CDL Trucking, EZ Trucking School
Dearborn10-2023
Skills
- Professional
- Fast paced environment
- Fast learning
- Friendly
- Reliable
Languages
English
Full Professional
Arabic
Full Professional
Chaldean
Full Professional
Timeline
Owner/Ceo
Roadside Shawarma Stand
07.2024 - Current
Manager
Wick View Liquor Store
08.2020 - 07.2024
Auto Body Technician
Gerber Collison and Glass
10.2019 - 08.2020
CDL A CERTIFICATE -
CDL Trucking, EZ Trucking School