Zyan Martin
Cincinnati
Summary
Compassionate and resilient Behavioral Health Technician with experience at The Ohio Mental Health Center at The Trails. Expert in crisis intervention and patient safety, successfully de-escalating challenging situations. Proven ability to engage clients through therapeutic activities, fostering self-awareness and healthy coping mechanisms. Strong collaborator, enhancing team dynamics for improved client care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
The Ohio Mental Health Center at The Trails
08.2024 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Sales Associate
Kroger
12.2023 - 08.2024
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Sorted and properly arranged items.
- Handled packages with care while transporting from truck to loading dock.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Server
Kenwood Theatre
08.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Deer Park High School
Cincinnati, OH05-2023
Skills
- Crisis intervention
- Patient safety
- Therapeutic activities
- Data recording
- Client engagement
- Safety protocols
Accomplishments
- Academically successful.
- Various experience in different work environments.
- Lots of volunteering experience.
- Working with successful teams for working or sports.
Certification
- CPR
- Biohazardous Waste Training
- Steri-Safe Annual HIPPA Staff Training
- Ohio Recovery Housing Substance Use Disorder 101
- Preventing Violence in the Workplace
- BBP Training
- RCF
Timeline
Behavioral Health Technician
The Ohio Mental Health Center at The Trails
08.2024 - Current
Sales Associate
Kroger
12.2023 - 08.2024
Server
Kenwood Theatre
08.2022 - 08.2023
High School Diploma -
Deer Park High School
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