Zyneisha Clark
Gainesville,Florida
Summary
Detail-oriented Certified EKG Technician with experience performing ECG/EKG testing, monitoring cardiac activity, and assisting healthcare teams with accurate diagnostic procedures. Also certified in phlebotomy with strong patient care and specimen collection skills. Passionate about helping patients feel comfortable and cared for while ensuring accurate and reliable results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mobile Phlebotomist & EKG Technician
STEADY HAND MOBILE LABS
Gainesville, FL
05.2024 - Current
- Assisted in maintaining quality assurance standards as outlined by applicable regulations.
- Utilized critical thinking skills to identify errors or discrepancies in lab orders or results.
- Ensured accuracy of data entry into computerized systems related to patient information and sample processing.
- Provided support to laboratory personnel in order to facilitate timely delivery of specimens for testing purposes.
- Adhered to HIPAA guidelines regarding patient privacy and confidentiality.
- Cross-trained in other areas to meet needs of business.
- Drew blood from veins by vacuum tube, syringe, and butterfly venipuncture methods.
- Organized and cleaned blood-drawing trays to maintain sterile environment.
- Observed donors following blood collection and monitored for adverse reactions.
- Applied skill in arterial collection techniques to complete blood draws.
- Communicated with patients to discuss medical history.
- Reviewed donor vital signs and medical history to determine eligibility.
- Administered subcutaneous and intramuscular injects, in accordance with licensing restrictions.
- Interpreted EKG readings, identifying potential issues to alert healthcare providers promptly for intervention.
- Played a key role in emergency response situations by promptly identifying life-threatening arrhythmias and alerting appropriate medical personnel.
- Contributed to the development of efficient workflows within the Cardiology department, optimizing resource utilization and reducing wait times.
- Maintained detailed records of all monitored EKG data, supporting clinical decision-making processes.
Customer Service Representative
HOME DEPOT
Gainesville, FLORIDA
08.2024 - 12.2025
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
- Adhered to company policies and procedures while providing superior service.
- Assisted customers with product selection by providing detailed information about available products and services.
- Maintained an updated knowledge base of current products, services, pricing, promotions.
Housekeeper
NORTH FLORIDA REGIONAL HOSPITAL
Gainesville, FL
01.2023 - 02.2025
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
- Cleaned and restocked restroom areas with towels and toiletries.
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
- Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
Education
Certification in Healthcare - undefined
Steady Hand Phlebotomy Training Services
GainesvilleAssociate in Science (A.S.) - Cardiovascular Sonography Candidate
Santa Fe College
Gainesville, Florida06.2027
High School Diploma - undefined
Eastside High School
Gainesville, Fl06.2018
Skills
- Achieved accurate identification of pathogens through diligent blood culture analysis Improved patient outcomes by facilitating rapid diagnosis and treatment based on blood culture results Streamlined laboratory operations, resulting in faster turnaround times for blood culture testing
- Achieved timely project completions by optimizing team workflows Drove successful collaboration across departments to enhance project delivery Fostered a culture of accountability that led to improved team performance
- Oversaw specimen labeling processes, enhancing efficiency and reducing errors in laboratory operations
- Achieved compliance with HIPAA, OSHA, and CLIA regulations, enhancing operational integrity and safeguarding patient information
- Performed meticulous collection of biological samples and specimens, adhering to established protocols for quality assurance
- Implemented measures to maintain confidentiality and safeguard proprietary information
- Electrocardiogram interpretation
Certification
- BLS Certified
- National Certified EKG Technician
- National Certified Phlebotomy Technician
Timeline
Customer Service Representative
HOME DEPOT
08.2024 - 12.2025
Mobile Phlebotomist & EKG Technician
STEADY HAND MOBILE LABS
05.2024 - Current
Housekeeper
NORTH FLORIDA REGIONAL HOSPITAL
01.2023 - 02.2025
Certification in Healthcare - undefined
Steady Hand Phlebotomy Training Services
Associate in Science (A.S.) - Cardiovascular Sonography Candidate
Santa Fe College
High School Diploma - undefined
Eastside High School