ZyQuaria Hill
North Charleston,Select
Summary
Dynamic and self-motivated professional with extensive experience at Amazon, excelling in packaging and labeling. Proven ability to enhance efficiency through streamlined processes, while maintaining a clean and organized workspace. Strong problem-solving skills and a commitment to customer satisfaction drive success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon
02.2025 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Housekeeper
MUSC
10.2023 - 11.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Customer Service Representative
Circle K
08.2022 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Delivery Associate
Walmart
08.2021 - 03.2022
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Sales Associate
Old Navy
01.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
03.2020 - 12.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Greg Mathis Charter High
North Charleston, SC06-2022
Skills
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Housekeeping
- Customer service
- Problem-solving skills
- Time management
- Cash handling
- Respectful and compassionate
- Patient care
Timeline
Warehouse Worker
Amazon
02.2025 - Current
Housekeeper
MUSC
10.2023 - 11.2024
Customer Service Representative
Circle K
08.2022 - 10.2023
Delivery Associate
Walmart
08.2021 - 03.2022
Sales Associate
Old Navy
01.2021 - 09.2021
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
03.2020 - 12.2020
High School Diploma -
Greg Mathis Charter High