Summary
Overview
Work History
Education
Skills
Timeline
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ZyQuaria Hill

North Charleston,Select

Summary

Dynamic and self-motivated professional with extensive experience at Amazon, excelling in packaging and labeling. Proven ability to enhance efficiency through streamlined processes, while maintaining a clean and organized workspace. Strong problem-solving skills and a commitment to customer satisfaction drive success in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Warehouse Worker

Amazon
02.2025 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Housekeeper

MUSC
10.2023 - 11.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Customer Service Representative

Circle K
08.2022 - 10.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Delivery Associate

Walmart
08.2021 - 03.2022
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

Sales Associate

Old Navy
01.2021 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
03.2020 - 12.2020
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Greg Mathis Charter High
North Charleston, SC
06-2022

Skills

  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Housekeeping
  • Customer service
  • Problem-solving skills
  • Time management
  • Cash handling
  • Respectful and compassionate
  • Patient care

Timeline

Warehouse Worker

Amazon
02.2025 - Current

Housekeeper

MUSC
10.2023 - 11.2024

Customer Service Representative

Circle K
08.2022 - 10.2023

Delivery Associate

Walmart
08.2021 - 03.2022

Sales Associate

Old Navy
01.2021 - 09.2021

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
03.2020 - 12.2020

High School Diploma -

Greg Mathis Charter High