Brooke Harkness-Saykanics

Barista / Server / Event Caterer

Queen City Market

Beach Haven, NJ

06.2023 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Prompted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Created a wide variety of hot and cold drinks in average shifts, with consistently positive customer feedback.
Coordinated and set up catering events, ensuring timely and efficient service.
Handled food preparation and presentation, adhering to health and safety standards.
Collaborated with clients to customize menus and accommodate food allergies.
Assisted in event setup and teardown, ensuring a smooth transition between functions.
Provided friendly, courteous service to create memorable moments for guests.

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