Zyterah Shoata
Keansburg,NJ
Summary
Skilled Residential Specialist with background in providing support to diverse populations within residential settings. Strengths include understanding of case management, crisis intervention, and counseling techniques. Notable for enhancing living conditions and implementing effective strategies that promote client well-being. Demonstrated track record of improving resident satisfaction through compassionate service.
Overview
1
1
Language
6
6
years of professional experience
Work History
Residential Specialist
AMIB INC
Las Vegas, Nevada
10.2024 - 12.2024
- Ensured client safety and maintained compliance in living spaces.
- Implemented care plans and behavior guidelines consistently throughout shifts.
- Provided daily residential care in AMIB residential program to ensure client well-being.
- Used calm communication and de-escalation during crisis situations.
- Recorded service notes, incidents, and client progress with accuracy.
Direct Support Professional
Royal Communities
Lakewood, New Jersey
12.2021 - 06.2024
- Delivered direct care to individuals with intellectual and developmental disabilities, facilitating activities of daily living.
- Supported clients at Royal Communities with daily needs, including meal preparation, personal hygiene, and dressing assistance.
- Used calm communication and redirection to help manage challenging behaviors.
- Collaborated with Royal Communities team to assess and respond to resident support needs.
- Observed individual behaviors, documented notes, and reported changes or concerns to supervisor.
Care Giver
Helpers At Home Care Companion
Atlantic City, New Jersey
02.2019 - 09.2020
- Provided compassionate care to improve daily living skills and emotional well-being of clients.
- Monitored client condition and reported changes to care staff to ensure timely adjustments in care plans.
- Followed care plans and safety procedures in home settings.
- Accompanied clients to errands, walks, and community outings to enhance social engagement and independence.
Skills
- Care plan execution
- Residential compliance
- Incident reporting
- Direct care support
- Behavior tracking
- Incident reporting
- Direct care support
Languages
English
Professional
Timeline
Residential Specialist
AMIB INC
10.2024 - 12.2024
Direct Support Professional
Royal Communities
12.2021 - 06.2024
Care Giver
Helpers At Home Care Companion
02.2019 - 09.2020