Gary Horton

• Trained new team members on company procedures and best practices for delivering high-quality results in relocation services.
• Maintained up-to-date knowledge on industry trends and developments, allowing for continuous improvement in service offerings.
• Developed strong partnerships with local businesses to provide additional resources and support for relocating clients during their transition period.
• Conducted post-move follow-ups with clients to assess their satisfaction levels and gather feedback for continuous improvement efforts.

• Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
• Ensured timely delivery, planning routes to avoid traffic and construction delays.
• Fostered positive work environment, leading by example and assisting team members when needed.
• Improved client satisfaction by resolving complaints and issues swiftly and effectively.
• Reduced damage claims, carefully wrapping and securing items before transport.

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• Loaded and unloaded trucks with customer possessions or merchandise weighing up 1,800 -3,500 lbs.

• Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
• Trained new team members on equipment operation, safety protocols, and company policies, fostering an skilled workforce.
• Performed setup of production equipment to establish optimal performance.
• Maintained accurate records of production data, enabling informed decision-making based on real-time insights.

• Enhanced inventory accuracy by conducting regular audits and Reduced waste by implementing proper storage techniques for perishable items and hazardous materials.
• Established effective communication channels within the unit to facilitate information flow regarding supply status updates or requests promptly addressed.
• Monitored inventory demand and material assets to reduce product variability to achieve optimal solutions.