Yvonne Hill
Las Vegas,Nevada
Summary
Detail-oriented individual with 12+ years experience of excellent customer service. Skilled in exceptional problem-solving, active listening and communication. A true team player with strong dedication at helping coworkers and customers resolve issues and cultivating a positive image for the company.
Overview
10
10
years of professional experience
Work History
Overnight Stocker
Ross Stores
Las Vegas, NV
06.2024 - 08.2024
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Housekeeper
Bonaventure Hotel
Los Angeles, CA
05.2018 - 08.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Crew Member
Tacobell
Los Angeles, CA
12.2016 - 12.2018
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Intern File Clerk
LA City Council
Los Angeles, CA
09.2014 - 01.2015
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Examined, categorized, and sorted incoming documents.
Education
Los Angeles City College
Los Angeles, CASkills
Problem-solving abilities
Teamwork and Collaboration
Customer Service
Attention to Detail
Flexible Schedule
Extensive artistic background
Friendly, Positive Attitude
Great multitasker
Timeline
Overnight Stocker
Ross Stores
06.2024 - 08.2024
Housekeeper
Bonaventure Hotel
05.2018 - 08.2023
Crew Member
Tacobell
12.2016 - 12.2018
Intern File Clerk
LA City Council
09.2014 - 01.2015
Los Angeles City College