Summary
Overview
Work History
Education
Skills
Timeline

John Quisano

Sparks,NV

Summary

Dynamic and results-driven professional with extensive experience at Denny's, excelling in team leadership and customer service. Proven ability to enhance customer satisfaction and resolve conflicts effectively. Skilled in operations management and staff training, fostering a productive environment that drives engagement and achieves organizational goals.


Overview

16
16
years of professional experience

Work History

Server, Team Lead, Manager

Dennys, Guru Corp
10.2009 - 06.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

No Degree - Massage Therapy

Milan Institute , Sparks, NV
03-2015

James B Castle , Kaneohe, HI
09-2010

No Degree - Food And Nutrition

Academy of Culinary Arts , Ft. Lee Va
03-1998

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Operations management
  • Customer relationship management (CRM)

Timeline

Server, Team Lead, Manager - Dennys, Guru Corp
10.2009 - 06.2025
Milan Institute - No Degree, Massage Therapy
James B Castle - ,
Academy of Culinary Arts - No Degree, Food And Nutrition

Similar Profiles

CREATE PROFILE
John Quisano