Alyssa Chapman
Lake Charles,LA
Summary
Dynamic sales professional with a proven track record at Vyve Broadband, excelling in guest relations and problem-solving. Skilled in time management and utilizing property management software to enhance operational efficiency. Successfully mentored teams and implemented strategies that significantly improved customer engagement and satisfaction.
Overview
15
15
years of professional experience
Work History
Sale and Front Desk Associate
Vyve Broadbannd
Westlake, LA
01.2024 - 12.2024
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Delivered exceptional customer service, resolving inquiries and complaints effectively.
- Coordinated communication between departments to enhance service delivery and operational efficiency.
- Maintained accurate records of guest accounts and transactions using property management software.
Furniture Sales Associate
Ashleys Furnture
Lake Charles, LA
11.2022 - 03.2023
- Assisted customers in selecting furniture to meet their specific needs and preferences.
- Demonstrated product features and benefits, enhancing customer understanding and satisfaction.
- Maintained accurate inventory records, ensuring product availability and timely restocking.
- Collaborated with team members to create visually appealing merchandise displays that attracted customers.
Waitress
Pitt Grill
Lake Charles, LA
06.2021 - 02.2023
- Delivered exceptional customer service in a fast-paced environment.
- Processed orders accurately and efficiently, ensuring timely delivery to guests and overall satiisfaction.
- Collaborated with kitchen staff to resolve order discrepancies and improve service flow.
- Trained new team members on menu knowledge and best practices for guest engagement.
Assistant Manager of Sales
Vtamart
Lake Charles, LA
02.2010 - 06.2019
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Mentored junior sales staff, fostering professional development and improving team performance.
- Analyzed market trends and customer feedback to refine product offerings and marketing approaches.
- Coordinated promotional campaigns, increasing brand awareness and attracting new clientele.
Education
High School Diploma -
Parkview Bapist
Sulphur La05-2006
Skills
- Time management
- Problem-solving skills
- Listening skills
- Guest relations
Timeline
Sale and Front Desk Associate
Vyve Broadbannd
01.2024 - 12.2024
Furniture Sales Associate
Ashleys Furnture
11.2022 - 03.2023
Waitress
Pitt Grill
06.2021 - 02.2023
Assistant Manager of Sales
Vtamart
02.2010 - 06.2019
High School Diploma -
Parkview Bapist