Summary
Overview
Work History
Education
Skills
Interests
Timeline
Receptionist

Maggie Shafer

Noblesville

Summary

I'm Detail-oriented and pride myself in customer service and order processing; I'm a skilled problem solver, good with time management and fulfilling deadlines, and focused on enhancing customer satisfaction.

I've establishes positive relationships with carriers and clients with communication and coordination skills. Competent in route planning and shipment method determination.

I have great communication and project management skills by my proven ability to handle multiple tasks effectively and efficiently in fast-paced environments, and Recognized for taking proactive approach to identifying and addressing issues, with focus on improving processes and supporting team objectives.

I'm interested in pursuing full-time role that presents professional challenges and leverages interpersonal skills, and problem-solving expertise, I find that I work better under pressure, and im excited to find tasks that challenge me.

Overview

4
4
years of professional experience

Work History

Wholesale Clerk

Hyundai of Noblesville
Noblesville, IN
02.2023 - Current
  • Processed wholesale orders efficiently, ensuring timely fulfillment and customer satisfaction.
  • Assisted in inventory management, tracking stock levels and coordinating deliveries.
  • Monitored quality control standards, verifying product condition prior to shipping.
  • Collaborated with sales team to streamline order processing and improve response times.
  • Trained new staff on warehouse operations, enhancing team productivity and efficiency.
  • Implemented process improvements that reduced order errors and increased workflow efficiency.
  • Strengthened customer relationships by providing excellent service and addressing inquiries promptly.
  • Consistently surpassed monthly sales targets through proactive outreach efforts and strong relationship-building skills.
  • Collaborated with sales team to develop strategies for expanding client base and generating new business opportunities.
  • Processed required paperwork to expedite handling of shipped and received goods.

Receptionist

Hyundai of Noblesville
Noblesville, IN
02.2023 - Current
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated communication between departments, facilitating effective information flow among staff.
  • Maintained accurate records of customer interactions and service requests in CRM system.
  • Trained new reception staff on operational procedures and best practices for client engagement.
  • Oversaw inventory management of office supplies, ensuring availability for daily operations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Kitchen Staff Member

Pizza King
Noblesville, IN
06.2022 - 02.2023
  • Prepared and assembled pizza orders efficiently to meet high-volume demands.
  • Maintained cleanliness and organization of kitchen workspace, adhering to health and safety standards.
  • Operated kitchen equipment, including ovens and mixers, ensuring proper functionality and safety protocols.
  • Collaborated with team members to streamline food preparation processes, enhancing overall service speed.
  • Trained new staff on kitchen procedures and best practices, fostering a supportive work environment.
  • Implemented quality control measures for food presentation and taste consistency across all menu items.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.

House Cleaner

Melany's Cleaning Company
Noblesville, IN
06.2022 - 08.2022
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Conducted regular inspections to maintain compliance with health and safety regulations.
  • Streamlined cleaning processes, reducing time spent on tasks while maintaining quality standards.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.

Education

Associate of Science - Biology

Ivy Tech Community College of Indiana
Indianapolis, IN
06-2031

High School Diploma -

Noblesville High School
Noblesville, IN
06-2022

Skills

  • Purchase orders
  • Shipping coordination
  • Sales support
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Critical thinking
  • Clear communication
  • Organizational skills
  • Team collaboration
  • Microsoft Excel
  • Microsoft outlook

Interests

  • Graphic Design
  • Blogging/Vlogging
  • Gym Workouts
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • painting
  • fish keeping and animal care
  • I'm also starting school for wildlife biology in the fall

Timeline

Wholesale Clerk

Hyundai of Noblesville
02.2023 - Current

Receptionist

Hyundai of Noblesville
02.2023 - Current

Kitchen Staff Member

Pizza King
06.2022 - 02.2023

House Cleaner

Melany's Cleaning Company
06.2022 - 08.2022

Associate of Science - Biology

Ivy Tech Community College of Indiana

High School Diploma -

Noblesville High School
Maggie Shafer