Hard-working professional with years of experience and a proven knowledge of operations management, employee benefits, customer service and human resources.
Overview
14
14
years of professional experience
Work History
Project Coordinator
Pace Analytical
10.2022 - Current
Work with project managers and clients directly to make sure they receive everything they need for their projects to run smoothly.
Input data to ensure the client's project needs are met for their sampling events.
Ship water, soil, and air samples to different labs around the US to arrive within hold time.
Catering Server
The Old Mill
08.2022 - 11.2022
Assisted in event setup and teardown, ensuring a smooth transition between functions.
Provided friendly, courteous service to create memorable moments for guests.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Customer Service Representative
Universal Credit Services
02.2020 - 08.2021
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Payroll Office Manager
Planet Fitness
02.2011 - 01.2020
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.