Angela Cortez
Taos,NM
Summary
Passionate employee with a strong background in customer service, communication, and interpersonal skills. Committed to handling food items with care and in accordance to state health and safety regulations. Seizes every chance to assist teammates and takes the initiative to resolve problems.
Overview
3
3
years of professional experience
Work History
Starbucks Barista
Smiths Food And Drug
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, etc daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Front End Courtesy Clerk
Smiths Food And Drug
07.2021 - 08.2023
- Pleasantly greeted customers and provided prompt and courteous service.
- Collected carts from parking lot and put in designated return locations.
- Helped customers complete purchases by moving heavy items, and bagging purchases.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted customers by carrying items to vehicles.
Fast Food Crew Member
Macdonald's
09.2020 - 10.2020
- Took orders, prepared meals, and collected payments.
- Worked drive-thru and other areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
Education
No Degree - General Studies
UNM Taos
Taos, NMHigh School Diploma -
Taos High School
Taos, NM05.2022
Skills
- Safe Food Handling
- Excellent Memory
- Friendly
- People person
- Adaptability
- Dependable and Responsible
Timeline
Starbucks Barista
Smiths Food And Drug
08.2023 - Current
Front End Courtesy Clerk
Smiths Food And Drug
07.2021 - 08.2023
Fast Food Crew Member
Macdonald's
09.2020 - 10.2020
No Degree - General Studies
UNM Taos
High School Diploma -
Taos High School