Operations Manager with 10+ years experience in Supply Chain Logistics. Solid foundation in optimizing operational processes and procedures and driving efficiency improvements. Experience in Budget Forecasting, Budget Management and P&L Management, Strategic Planning.
Overview
22
22
years of professional experience
Work History
Operations Manager
Rinchem
01.2024 - Current
Developed and managed a $2.5 million annual site budget.
Executed a comprehensive financial audit of legacy contracts, recovering $300K in lost revenue by identifying and rectifying systematic billing discrepancies and updating old contracts.
Reduced site costs by 15% without reducing headcount.
Increased site revenue by 25% over 12 months, generating $1 million in additional revenue.
Led the successful launch of a 600,000 sq. ft. distribution center, completing setup one time and under budget.
Spearheaded the design and implementation of warehouse layout, racking, permitting and inventory systems ans staff training for a new warehouse.
Managed the receipt and organized storage of 1M+ lbs. of high purity and HAZMAT materials to ensured 100% inventory accuracy.
Directed the safe handling and storage of HAZMAT and high-purity materials 100% compliance with DOT, EPA, and OSHA regulations.
Directed ISO Tank and ISO Yard operations within a 200,000 sq. ft. yard ensuring the safe staging and storage of high-purity and HAZMAT bulk liquids.
Successfully managed final mile operations, resulting in a 10% reduction in delivery times through enhanced route planning and fuel costs savings.
Managed a fleet of 36 tractors, trailers and ISO tank chassis, overseeing daily asset allocation
Oversee all DOT and FMCSA compliance programs, including mandatory pre-trip and post-trip inspections, driver log audits (ELD), Equipment PM's and annual vehicle safety certifications.
Directed all FTZ activation and daily operations ensuring 100% adherence to CBP regulations.
Managed a total headcount of 46, including a supervisory layer of 6 supervisors and 1 assistant manager, to maintain peak productivity and safety standards during 24-hour continuous operations.
Directed inventory management for a high-capacity gas pad, overseeing 5,000 Gas cylinders.
Operations Manager
Rinchem
01.2020 - 01.2022
Developed and managed a $1.8 million annual site budget.
Oversaw operational budgeting and financial reporting, utilizing monthly data to identify cost-saving opportunities in vendor contracts and labor allocation.
Boosted site profitability by 25% through a comprehensive contractual audit, identifying and rectifying billing discrepancies and updating service terms
Accelerated dock-to-stock speed by 15% through comprehensive bottleneck analysis and the deployment of optimized put-away strategies, increasing overall warehouse velocity.
Managed the receipt and organized storage of 300,000+ lbs. of HAZMAT and high-purity materials 100% compliance with DOT, EPA, and OSHA regulations.
Oversaw inventory for 100,000+ SKUs with 99.8% inventory accuracy during quarterly audits.
Orchestrated all standard operating procedures and safety protocols for a high-volume facility, utilizing WMS data analytics to drive continuous improvement in workflow efficiency.
Led a team of 20 in a high-volume warehouse environment.
Directed all operational activities for a 200,000 sq. ft. high-volume distribution center, optimizing floor layout and rack utilization.
Directed inventory management for a high-capacity gas pad, overseeing 1,500 Gas cylinders.
Operations Manager
Rinchem
02.2019 - 01.2021
Developed and managed a $1 million annual site budget.
Reduced annual site operating costs by 10% through strategic vendor renegotiation's and optimized container load planning, maintaining full operational throughput.
Coordinated end-to-end outbound logistics for 800 overseas containers monthly, ensuring 100% adherence to international shipping schedules, Custom Clearance and Maritime Regulations.
Accelerated dock-to-stock speed by 15% through comprehensive bottleneck analysis and the deployment of optimized put-away strategies, increasing overall warehouse velocity.
Managed the receipt and organized storage of 900,000+ lbs. of HAZMAT and high-purity materials 100% compliance with DOT, EPA, and OSHA regulations.
Oversaw inventory for 600,000+ SKUs with 99.8% inventory accuracy during quarterly audits."
Consistently exceeded all site Key Performance Indicators for 12+ consecutive months, including a 99.8% order accuracy rate and 100% on-time shipping and zero-incident safety record.
Managed a 30-person cross-functional team, implementing a cross-training program that increased operational flexibility to improve site-wide operational efficiency and safety compliance
Warehouse Lead
Tempe Union High School District
11.2017 - 01.2019
Managed warehouse operations and supported daily process improvements.
Assisted in order processing and inventory control to enhance efficiency.
Facilitated training programs to boost employee productivity and morale.
Created detailed systems manuals and reports for operational success.
Applied new shipping policies and procedures to improve delivery processes.
Updated warehouse operations to meet current best practices.
Established a WMS for improved performance.
Implemented pick ticket usage in order fulfillment to increase productivity.
Set reorder points to manage inventory effectively and lower costs. Developed an innovative inventory tracking system based on usage data.
Contributed to revenue growth through effective disposal strategies for district property.
Enhanced security measures and accountability to reduce equipment loss.
Military Enrollment Advisor
University of Phoenix
08.2015 - 10.2017
Delivered educational counseling and advisement to Military students and their families. Assessed each applicant and corresponding VA documents submitted, advising senior stakeholders across enrollment life-cycle.
Classified prospective students by enrollment likelihood before effectively guiding potential students through application process from inquiry to enrollment. Served as primary point of contact for students navigating the admissions process, including collection, assessment, and distribution of documents and information to round out official admissions.
Continuously interface with future students by telephone and electronic correspondence, following up regularly to ensure students were able to successfully complete entire enrollment process and VA paperwork.
Organized and maintained a database of over 3500 records for potential and current client accounts.
Utilized extensive and detailed knowledge of military benefits and financial planning to counsel over 750 individuals on a recommended course of action.
Sustained strong networks and professional relationships with students and interoffice personnel Customer Service
Warehouse Supervisor
United States Marine Corps
09.2009 - 09.2015
Directed all warehouse operations including receiving, inspections, invoice approval, quality control, wall to wall inventory and shipping.
Managed an inventory of 685 million dollars of Government on hand assets with 100% accountability.
Supervised 23 warehouse Marines and conducted daily safety inspections of personnel and warehouse equipment.
Developed and implemented warehouse procedures for warehouse personnel.
Improved inventory accuracy from 80% to 100% and had 100% accountability of all government assets at all times.
Developed space utilization plans for warehouse layout and storage.
Conducted monthly situation reports for all operations.
Planned and scheduled distribution services including receiving, storing and shipping of stock.
Improved shipment turnaround time from 2 weeks to within 24 hours.
Coordinated shipping and receiving for over 680 million dollars worth of freight.
Supervised and created manifest for over 1600 outgoing shipments.
Prepared shipping documents such as work orders, bill of ladings, shipping labels and shipment coasts.
Communicated with customer representatives to schedule arraignments for shipping and delivery of materials.
Performed Quality Assurance checks with 99% accuracy rate.
Established a new filing system for all paperwork and receipts, increased accountability of documents.
Warehouse Clerk
United States Marine Corps
09.2004 - 09.2009
Received and counted stock items, recorded data manually and electronically.
Stored items in an orderly and accessible manner through the warehouse and hazmat areas.
Marked stock items using identification tags and labeling equipment.
Determined proper storage methods and stock locations through the warehouse and storage lots.
Cleaned and maintained supplies, tools, equipment, and hazmat area to ensure safety and compliance with OSHA safety regulations.
Unloaded and receipted for over 10,000 pieces of incoming gear.
Unloaded and loaded over 3,000 tractor trailer vans.
Accurately picked, packed and staged outgoing shipments in there correct staging areas.
Maintained warehouse security of all personnel doors and bay doors.
Conducted daily spot inventories and yearly wall-to-wall inventories of on hand stock.
Education
Bachelors in Science - Business Management
University of Phoenix
Tempe, AZ, United States
07-2017
Supply Chain Management Certificate - Business Management
University of Phoenix
Tempe, AZ
06-2017
Skills
Operations management
Purchasing
Budgeting
Strategic planning
Customer service
Operational efficiency
Continuous improvement
Timeline
Operations Manager
Rinchem
01.2024 - Current
Operations Manager
Rinchem
01.2020 - 01.2022
Operations Manager
Rinchem
02.2019 - 01.2021
Warehouse Lead
Tempe Union High School District
11.2017 - 01.2019
Military Enrollment Advisor
University of Phoenix
08.2015 - 10.2017
Warehouse Supervisor
United States Marine Corps
09.2009 - 09.2015
Warehouse Clerk
United States Marine Corps
09.2004 - 09.2009
Bachelors in Science - Business Management
University of Phoenix
Supply Chain Management Certificate - Business Management