Tyler Hayek
Manchester,MO
Summary
Service-oriented professional with solid background in leading teams to achieve high standards in customer service. Adept at guiding and motivating teams to meet dynamic service needs, ensuring consistent and reliable service delivery. Exhibits excellent communication and interpersonal skills to drive collaborative success and positive results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Leader
Chipotle
03.2024 - Current
- Assisted in daily operations and customer service interactions.
- Learned and utilized point-of-sale systems effectively for transactions.
- Collaborated with peers to enhance service quality and efficiency.
- Engaged with customers to address inquiries and provide product information.
- Developed understanding of inventory management practices through hands-on experience.
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
Barback/Server Trainer
Circle 7 Ranch
02.2020 - 01.2025
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted bartenders in preparing and serving drinks efficiently during peak hours.
- Restocked supplies and inventory, optimizing workflow for bartenders during busy shifts.
- Trained new barbacks on operational procedures and safety protocols to ensure smooth integration.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
Grill/Fry Cook
Cluck Oink Moo Sliders
05.2022 - 09.2023
- Prepared and cooked menu items according to standard recipes and customer preferences.
- Maintained cleanliness and organization of kitchen areas, adhering to health and safety regulations.
- Assisted in training new staff on cooking techniques and kitchen protocols to enhance team performance.
- Operated deep fryers, grills, and ovens efficiently to ensure timely food preparation.
Education
No Degree - Hospitality Administration And Management
University of Missouri
Columbia, Missouri, MO05-2027
High School Diploma -
Parkway West Highschool
Ballwin, MO05-2023
Skills
- Team management
- Exceptional communication
- Coaching and mentoring
- Customer service excellence
- Strong work ethic
- Attention to detail
- Time management
- Multitasking
Accomplishments
- Supervised team of 3-5 staff members on many successful closing and opening shifts.
- Won Captain of 2022 Parkway West cross country and 2023 track teams
- Voted Senior Patrol leader of BSA troop 631 in 2019
Certification
ServSafe certified June 2025
Red Cross CPR certified 2019
Timeline
Service Leader
Chipotle
03.2024 - Current
Grill/Fry Cook
Cluck Oink Moo Sliders
05.2022 - 09.2023
Barback/Server Trainer
Circle 7 Ranch
02.2020 - 01.2025
No Degree - Hospitality Administration And Management
University of Missouri
High School Diploma -
Parkway West Highschool