Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Jeanene Gilliard

Summary

Dependable Cook's Assistant committed to speedy, efficient and high-quality kitchen help. High standards for cleanliness with willingness to take on extra tasks to maintain excellent service. Trained in 3 meal preparation with knowledge of menu planning and inventory management. Reliable employee seeking cook position. Offering excellent communication and good judgment. Hardworking and enthusiastic [Job Title] trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

8
8
years of professional experience

Work History

Cooks Assistant

Coryell Health
Gatesville, TX
12.2018 - 11.2021
  • Maintained central standardized recipe and ingredient repository with nutritional and cost information.
  • Transitioned between breakfast and lunch service.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Assistant Manager

Popeye's Chicken
Copperas Cove, Texas
06.2017 - 12.2017
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.

Preparation Cook

McDonald's Restaurant
Killeen, Texas
08.2015 - 06.2017
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.

Assistant Shoe Store Manager

Showtime
Killeen, Texas
08.2015 - 05.2017
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.

Substitute Teacher

Killeen ISD
Killeen, Texas
09.2013 - 05.2014
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
  • Provided instruction for students in core subject areas.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Supervised lunchroom and recess activities.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Office Assistant

Rent Rangers
Killeen, Texas
08.2010 - 04.2011
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Compiled maintenance and repair requests for submission to [Type] department and reached out to local contractors for bid proposals.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Attended staff meetings and took extensive notes to share with property manager.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Processed security deposit refunds.
  • Kept accurate records of all resident and tenant correspondence.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Showed apartments to potential tenants and answered questions regarding community.

Prison Guard

Bartlett State Jail
Bartlett, TX
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Delivered inmates to work sites and returned safely by following protocols.
  • Completed intake paperwork, fingerprints and searches.
  • Arranged for medical and dental care of inmates.
  • Observed behavior of residents individually and in groups.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Identified facility openings and designated inmates to housing units.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.

Education

Associate of Applied Science -

Colorado Technical University
Colorado Springs, CO

Associate of Arts - Social Services

University of Phoenix
Killeen, TX
05.2013

High School Diploma -

Rains High School
Emory, TX
05.1985

Skills

  • Student records management
  • Relationship building and management
  • Creative problem solving
  • Verbal and written communication
  • Safety awareness
  • Group and individual instruction

Timeline

Cooks Assistant

Coryell Health
12.2018 - 11.2021

Assistant Manager

Popeye's Chicken
06.2017 - 12.2017

Preparation Cook

McDonald's Restaurant
08.2015 - 06.2017

Assistant Shoe Store Manager

Showtime
08.2015 - 05.2017

Substitute Teacher

Killeen ISD
09.2013 - 05.2014

Office Assistant

Rent Rangers
08.2010 - 04.2011

Prison Guard

Bartlett State Jail

Associate of Applied Science -

Colorado Technical University

Associate of Arts - Social Services

University of Phoenix

High School Diploma -

Rains High School

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Jeanene Gilliard