Summary
Overview
Work History
Education
Skills
Timeline
Generic

Apostolos "Paul" Papadimitris

Summary

Results-driven individual focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Current member of the National Honors Society and English Honors Society. Member of Sherwood Varsity Soccer team since sophomore year and participated in Sherwood's Rock N' Roll Revival as a backup singer and Troupe dancer.

Overview

7
7
years of professional experience

Work History

Desk Attendant

Comsource Management Inc.
Gaithersburg, MD
09.2021 - Current
  • Greeted guests entering and exiting facility during events.
  • Established relationships with guests while providing excellent customer service.
  • Completed inspection and preparation for private events.
  • Answered questions and appropriately handled guests needs quickly and efficiently.
  • Maintained cleanliness of entranceway, lobby and restrooms.
  • Answered customer telephone calls promptly and appropriately handled needs.

Haunt Actor /Games Attendant/Ticket Sales Agent

Field Of Screams Maryland
Olney, MD
10.2020 - Current

As an Actor:

  • Performed high energy, scary persona to provide entertainment to satisfy patrons
  • Adhered to safety rules of the role, especially during COVID-19, which included social distancing and wearing a face mask at all time.

As a Games Attendant:

  • Explained and demonstrated games and attractions to assist guests.
  • Interacted with guests to provide excellent customer service and a great consumer experience.
  • Completed pre-opening preparations by stocking prizes and supplies.

As a Ticket Sales Agent:

  • Performed cash handling duties, provided change and balanced money at the end of shift.

Soccer Referee

Olney Boys And Girls Club
Olney, MD
05.2017 - Current
  • Officiated at sporting events, games or competitions to maintain standards of play and verify observed game rules.
  • Addressed rule infractions or complaints by participants to assess any necessary penalties.
  • Maintained discipline, fair play, courtesy, self control and congenial relations with coaches, players and spectators during each game.
  • Examined equipment for proper functionality and promoted safe playing conditions.

Education

General Studies

Sherwood High School
Sandy Spring, MD
05.2023

Skills

  • Front Desk Management
  • Lobby Maintenance
  • Customer Needs Assessments
  • Safety and Security Procedures
  • Verbal Communication
  • Handling Complaints
  • Injury Prevention
  • Attracting Customers
  • Table Setting
  • Customer Service

Timeline

Desk Attendant

Comsource Management Inc.
09.2021 - Current

Haunt Actor /Games Attendant/Ticket Sales Agent

Field Of Screams Maryland
10.2020 - Current

Soccer Referee

Olney Boys And Girls Club
05.2017 - Current

General Studies

Sherwood High School
Apostolos "Paul" Papadimitris