Summary
Overview
Work History
Education
Skills
Timeline
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Kate Thomas

Las Vegas,NV

Summary

Hardworking Restaurant Manager with a passion for high-quality products, top-notch guest service, and sharing the joy of food with our loyal guests.

Overview

14
14
years of professional experience

Work History

Restaurant Manager

Grimaldi's Pizzeria
Las Vegas, NV
08.2020 - Current
  • Support GM with administrative tasks including P&L opportunities, R365 rollout, RVR assessments, schedules, group dining reservations, and crew/manager development
  • Maintain Boca's leading position with Loyalty Members through Guest-centric service and re-focusing efforts on hospitality
  • Collaborate with the training department in new training video development
  • Supported satellite restaurants within our market in Meridian and Sparks

General Manager/Operations Manager/Shift Manager

Raising Cane's Chicken Fingers
Las Vegas, NV
04.2014 - 02.2020
  • Lead high energy work environment with focus on respect, recognition, and reward
  • Collaborate with Operations Manager to drive crew development and retention
  • Maintain gold metrics with service speed and assessments of restaurant operational standards
  • Responsible for leading individual restaurant marketing initiatives to drive customer growth
  • Execute local marketing through community outreach within trade area to drive brand awareness
  • Implement restaurant-level initiatives to drive metrics with opportunities for improvement

Assistant Program Manager

Oregon Health & Sciences University
Portland, OR
10.2011 - 04.2014
  • Manage professional and educational portfolios of 15 neurosurgical residents throughout 7-year program
  • Develop methods to track various achievements & requirements during residency
  • Assist with nationwide candidacy interviews for resident positions
  • Coordinate and execute department events throughout year including national conferences for the Society of Neurological Surgeons

Education

Bachelor of Science - Public Health

Portland State University
Portland, OR
12.2013

Skills

  • Policy/program development
  • Expert in Aloha POS
  • Proficient knowledge of metrics programs such as R365 and Radix
  • Passion for great guest service and top-quality products

Timeline

Restaurant Manager

Grimaldi's Pizzeria
08.2020 - Current

General Manager/Operations Manager/Shift Manager

Raising Cane's Chicken Fingers
04.2014 - 02.2020

Assistant Program Manager

Oregon Health & Sciences University
10.2011 - 04.2014

Bachelor of Science - Public Health

Portland State University

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