Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brianna Martinez Bedolla

Sparks,NV

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Offering hands-on expertise in keeping programs efficient and effective. Self Motivated in contributing to organizations success by handling administrative, technical, and facilities maintenance needs. Offer exceptional work ethic and mission-oriented dedication.

Overview

2
2
years of professional experience

Work History

Retail Sales Assistant

Target
Sparks, NV
04.2021 - 01.2022
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Assisted customers with locating and choosing merchandise in store departments.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Greeted customers and helped with product questions, selections and purchases.

Cashier

Home Depot
Sparks, NV
11.2020 - 03.2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reviewed weekly sales ads and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

Rue 21
Sparks, NV
01.2020 - 10.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Recommended products to customers, thoroughly explaining details.
  • Provided information regarding charge accounts and loyalty programs.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Communicated professionally with colleagues, freelancers and clients.

Education

High School Diploma -

Sparks High School
Sparks, NV
06.2021

Skills

  • Building Customer Relationships and Loyalty
  • Merchandising and Display
  • Attention to Detail
  • Retail Metrics and Goals
  • Energy and Physical Stamina
  • Excellent Written and Verbal Communication
  • Flexible Hours
  • Strong Communication and Interpersonal Skills

Accomplishments

Well where do I start I graduated from highschool 1 year and 6 months early from pure dedication and hard work. I put my mind to it and I did it I would be great for this position you need someone determined. Level headed and smart .


Timeline

Retail Sales Assistant

Target
04.2021 - 01.2022

Cashier

Home Depot
11.2020 - 03.2021

Customer Service Representative

Rue 21
01.2020 - 10.2020

High School Diploma -

Sparks High School

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