Ryan McGrath
Curtisville ,PA
Summary
Dynamic and motivated individual experienced in Graphic Design with vast knowledge. Highly creative and multitalented with extensive experience in multimedia, marketing and print design. Exceptional collaborative and interpersonal skills; dynamic team player with well-developed written and verbal communication abilities. Known for analytical thinking and creative problem solving skills. Able to apply customer service concepts to graphic design to improve user experience for clients, employees and administration.
Overview
3
3
years of professional experience
Work History
Account Sales Manager
RedBull Distribution Co.
Pittsburgh, PA
01.2021 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Organized promotional events and interacted with community to increase sales volume.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Assistant Manager
Ocean Treasures
Pittsburgh, PA
01.2020 - 02.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Cook, Server
Applebee's Grill + Bar
Gibsonia , PA
08.2018 - 03.2019
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Ordered and received products and supplies to stock kitchen areas.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Shop Assistant
Swindell Dressler
Coraopolis , PA
02.2018 - 08.2018
- Operated machinery used in the production process, or assist machine operators
- Placed products in equipment or on work surfaces for further processing, inspecting, or wrapping
- Examined products to verify conformance to quality standards
- Started machines or equipment to begin production processes
- Observed equipment operations so that malfunctions can be detected, and notify operators of any malfunctions
- Removed products, machine attachments, or waste material from machines
- Lift raw materials, finished products, and packed items, manually or using hoists
- Helped managers with daily checklists and last-minute requirements.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Helped team members work optimally by frequently stocking work supplies and tools.
- Used hand and power tools, equipment and instruments accurately.
- Increased shop productivity by improving team processes and streamlining tasks.
- Completed projects and work assignments despite tight deadlines.
Education
AAS - Graphic Design
Butler County Community College
Clarion, PA05.2020
No Degree - Environmental Biology
Clarion University
Clarion, PASkills
- Programs:
- Photoshop
- Illustrator
- InDesign
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Account Sales Manager
RedBull Distribution Co.
01.2021 - Current
Assistant Manager
Ocean Treasures
01.2020 - 02.2021
Cook, Server
Applebee's Grill + Bar
08.2018 - 03.2019
Shop Assistant
Swindell Dressler
02.2018 - 08.2018
AAS - Graphic Design
Butler County Community College
No Degree - Environmental Biology
Clarion University
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