Summary
Work History
Education
Skills
Timeline
StoreManager

Amber Howe

Jacksonville,Florida

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Work History

Customer Service Cashier

Ups Store
Jacksonville, Florida
01.2022 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Operated cash register to record transactions accurately and efficiently
  • Used POS system to enter orders, process payments and issue receipts
  • Performed cash, card and check transactions to complete customer purchases

Hostess

IHOP
Jacksonville, Florida
11.2021 - 01.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Monitored seating area and checked restrooms regularly to keep spotless

Education

Associate of Arts - Psychology

Robert E Lee High School Jacksonville Florida
Jacksonville, FL
2023

Skills

  • Product Scanning
  • Customer Transactions
  • Reliable and Responsible
  • Problem Solving
  • Payment Processing
  • Shipment Procedures
  • Cash Handling
  • Cash Register Operations
  • Weight and Measurement

Timeline

Customer Service Cashier

Ups Store
01.2022 - Current

Hostess

IHOP
11.2021 - 01.2022

Associate of Arts - Psychology

Robert E Lee High School Jacksonville Florida
Amber Howe