Diego Pantoja Esparza

• Evaluated employee performance and coached and trained to improve weak areas.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Set overall vision and provided team leadership.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.

• Removed all boxes and related trash from sales floor and processed through compactors.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
• Met incoming trucks and used forklifts to move pallets to staging areas.
• Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
• Supported promotional plans by updating signage with price changes.
• Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
• Stocked shelves, racks, and cases with new or transferred merchandise.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Supervised and trained new staff in performing census.

• Loaded, unloaded and moved material to and from storage and production areas.
• Assisted team members with tasks that require group effort.
• Read work orders or received oral instructions to determine work assignments and equipment and materials needed.
• Performed thorough quality checks on products and materials to identify any defects.
• Transported heavy materials using pallet jacks throughout work zone.
• Expanded revenue by effectively prioritizing jobs and processing work orders.

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• Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing products.
• Kept work areas neat, clean and free from debris.
• Stocked shelves, racks, and cases with new or transferred merchandise.
• Greeted customers and directed to requested items.
• Stocked shelves to match planogram images and instructions.
• Assisted customers with large and heavy loads by transporting packages to customers' vehicles.
• Managed timely and effective replacement of damaged or missing products.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Updated merchandise pricing to match new values and special promotional rates.
• Maintained store assets with effective loss prevention strategies.

• Loaded, unloaded and moved material to and from storage and production areas.
• Assisted team members with tasks that require group effort.
• Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
• Performed general housekeeping and cleaning tasks.
• Followed written instructions to construct various types of equipment.
• Generated daily productivity records and assisted senior leadership during executive decision-making processes.