Overview
Work History
Education
Skills
Timeline
Generic

Wendy Warren

Apple Valley,CA

Overview

7
7
years of professional experience

Work History

Loss Prevention Investigator

Walmart
Hesperia, CA
05.2020 - Current
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Investigated employee theft incidents by interviewing witnesses and suspects and gathering evidence.
  • Monitored store activity for suspicious behavior and activities, such as theft and fraud.
  • Conducted surveillance of retail stores to identify and apprehend shoplifters.
  • Ascertained, investigated, and alleviated internal and external theft and fraud.
  • Performed inspections of all entry points into the building, including doors, windows, and gates, ensuring they were properly secured.
  • Developed strategies to reduce losses due to theft or fraud in the workplace.
  • Collaborated with law enforcement personnel when necessary in order to investigate more serious crimes.
  • Responded quickly to emergency situations involving potential threats or criminal activities.
  • Reviewed daily sales transactions for any discrepancies that may indicate fraudulent activity.

Stocking Supervisor

Walmart
Hesperia, CA
06.2018 - 04.2020
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to customer questions regarding products, prices and availability.
  • Maintained positive working relationship with fellow staff and management.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Developed strategies to improve team performance and productivity.

Education

Bachelor of Science - Criminal Justice, Sociology

California State University
San Bernardino, CA
06-2012

Skills

  • Asset protection strategies
  • Security checks
  • CCTV operation
  • Evidence collection
  • Surveillance
  • Incident reporting
  • Emergency response planning
  • Organized retail crime prevention
  • Internal theft prevention
  • Risk assessment
  • Logs and reporting

Timeline

Loss Prevention Investigator

Walmart
05.2020 - Current

Stocking Supervisor

Walmart
06.2018 - 04.2020

Bachelor of Science - Criminal Justice, Sociology

California State University

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