Mark Petersen
Fredericksburg, Texas 78624
Summary
Recently retired law enforcement professional with 27 years of experience ranging from line level emergency response to executive level planning and leadership.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bar Manager
Mesquite at the Warehouse
08.2024 - Current
- Gained strong skill in and appreciation for teamwork, efficiency, and customer service
- Coordinated with a team of hosts, servers, and server suppor staff to ensure a positive first impression and overall experience for new customers
- Focus on maintaining a positive, collaborative work culture for a 10-person team
- Keep a close eye on costs and staff coverage to ensure the facility generates consistent profit
Sales Consultant
Fredericksburg Chevrolet GMC
05.2024 - 08.2024
- Established and maintained a loyal client base by fostering long-term relationships and follow-up communication
- Utilized strong product knowledge and market research to recommend suitable vehicle options to clients
- Demonstrated expert negotiation skills to secure favorable deals and maximize profitability
- Collaborated with team members to streamline sales processes and enhance overall customer experience
Police Captain
Escondido Police Department
03.2022 - 12.2023
- Managed and supervised a team of 65 officers, 16 patrol Sergeants, and 5 Lieutenants including scheduling, training, and performance evaluations
- Developed and implemented department policies and procedures to improve efficiency and effectiveness
- Conducted regular meetings with officers to address any issues and provide guidance and support
- Collaborated with other law enforcement agencies and community organizations to promote public safety and maintain positive community relations
- Oversaw the investigation of major crimes and provided guidance and support to officers during highprofile cases
- Coordinated and led emergency response training exercises for the department and other city departments
- Conducted regular audits of department operations to ensure compliance with state and federal laws and regulations
- Represented the department at city council meetings and other public events, advocating for department needs and priorities
Police Lieutenant
Escondido Police Department
01.2017 - 03.2022
- Promoted to Police Lieutenant after 4years of service as a Police Sergeant
- Conducted regular performance evaluations and provided feedback to team members
- Collaborated with other law enforcement agencies to coordinate joint operations and investigations
- Successfully led the response to several highprofile and complex criminal cases
- Conducted internal investigations and disciplinary actions when necessary
- Worked closely with community leaders and organizations to improve community relations and address public safety concerns
- Maintained accurate records and reports, ensuring compliance with state and federal regulations
Police Sergeant
Escondido Police Department
03.2013 - 01.2017
- Managed a team of 10 officers and oversaw all aspects of daily operations
- Conducted regular trainings and evaluations to ensure team's readiness and effectiveness
- Enforced laws and ordinances, while maintaining a respectful and professional demeanor
- Coordinated and supervised security for largescale events and demonstrations
- Responded to emergency calls and provided assistance to citizens in need
Police Officer
Escondido Police Department
07.2001 - 03.2013
- Enforced laws and regulations to maintain public safety and order
- Responded to emergency calls and incidents, including accidents, crimes, and disturbances
- Conducted investigations and gathered evidence to build cases against suspects
- Conducted patrols by foot, vehicle, or other means to monitor and prevent criminal activity
- Assisted in traffic control and crowd management at public events or scenes of accidents
- Prepared detailed reports and maintained accurate records of incidents and activities
- Testified in court and provided evidence to support criminal cases
Education
B.A - Criminal Justice
Columbia Southern University
Orange Beach, AL01-2017
Skills
- Employee relations
- Human Resources
- Interviewing
- Investigation
- Strong writing skills
- Leadership
- Excellent Communication
Certification
Sherman Block Supervisory Institute Cal State Long Beach January 2017
POST Mangagement Certificate California Peace Officer Standards and Training January 2018
Management- Advanced ICS 400 November 2018
Basic Crisis Negotiations CA POST January 2021
Certified Emergency/Hostage Negotiator
Timeline
Bar Manager
Mesquite at the Warehouse
08.2024 - Current
Sales Consultant
Fredericksburg Chevrolet GMC
05.2024 - 08.2024
Police Captain
Escondido Police Department
03.2022 - 12.2023
Police Lieutenant
Escondido Police Department
01.2017 - 03.2022
Police Sergeant
Escondido Police Department
03.2013 - 01.2017
Police Officer
Escondido Police Department
07.2001 - 03.2013
B.A - Criminal Justice
Columbia Southern University
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