Summary
Overview
Work History
Education
Skills
Timeline
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April Maxwell

Buffalo Valley,TN

Summary

Dedicated Process Guide with a proven track record of optimizing operational efficiency at Amazon. Skilled in delegating tasks based on individual strengths and escalating complex issues for resolution. Known for coaching team members on safety practices, and driving continuous improvement initiatives. A hardworking, reliable professional with a flexible schedule and a positive, outgoing demeanor. I have broadened my work experience at Amazon by cross training in AFE pack, problem solve, and became a learning ambassador to teach new hires how to work efficiently and safely.

Overview

5
5
years of professional experience

Work History

Process Guide

Amazon
04.2023 - Current
  • Dedicated Process Guide with a proven track record of optimizing operational efficiency at Amazon
  • I oversee associates, I coach team members on better safety practices, place them as needed, and keep them on task throughout their shifts
  • Led initiatives aimed at improving operational effectiveness through streamlined workflows
  • Escalated complex process issues to supervisors or subject matter experts for resolution
  • Delegated tasks to team members according to individual strengths
  • Microsoft applications
  • Proficient in operating Proteus
  • Learning Ambassador

Sales Associate

Walmart
10.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific products
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Head Packer

Bonnell Aluminum
07.2020 - 08.2021
  • I packaged orders with a standard set by the customer making sure each package was within the specified height and width, while also confirming each piece of metal was top quality
  • Ensured that all safety protocols were followed during the packing process
  • Inspected products before packaging them to ensure quality control standards were met
  • Trained new staff members on proper packing techniques in accordance with company guidelines
  • Verified accuracy of orders and ensured proper product labeling

Education

High School Diploma -

Smith County High School
Carthage, Tn
05.2019

Skills

  • Hardworking
  • Reliable
  • Flexible schedule
  • Microsoft applications
  • Adaptability

Timeline

Process Guide

Amazon
04.2023 - Current

Sales Associate

Walmart
10.2021 - 01.2022

Head Packer

Bonnell Aluminum
07.2020 - 08.2021

High School Diploma -

Smith County High School

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April Maxwell