James Blanton
Astoria,Oregon
Summary
I was born in Yuma AZ in 2001, and moved to Astoria OR, where I graduated high school and started attending the Clatsop Community College. I have been studying Criminal Justice, with the intent of working in law enforcement. Most work experience has been in customer service and sales, but I love learning new things, and adapt to them easily. I am a highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Big 5 Sporting Goods
Warrenton, OR
01.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Tracked stock using company inventory management software.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Server
Fultanos Pizza
Astoria, OR
06.2018 - 09.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers.
- Restocked supplies, ice, trays and delivery bags, food items, paper products.
- Completed table resets by wiping down surfaces and refilling condiments.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Prepared Food.
- Washed dishes and cleaned kitchen area.
Parcel Clerk
Fred Myers
Warrenton , OR
01.2017 - 01.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Completed orders and organized product deliveries to meet customer timetables.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Worked independently with minimal supervision.
- Contributed to team objectives in fast-paced environment.
- Opened new merchandise and stocked sales floor racks and shelves.
Education
Associate of Applied Science - Criminal Justice
Clatsop Community College
Astoria, OR08.2023
High School Diploma -
Astoria Senior High School
Astoria, OR05.2020
Skills
- Stocking and replenishing
- Cash register operation
- Professional demeanor
- Exceptional customer service
- Merchandising understanding
- Problem-solving skills
- Shipment processing
- Sales expertise
- Firearm product knowledge
- Client Service
- Multi-tasking strength
- Sales training
- Cash Handling
- Excellent people skills
- Computer Skills
Accomplishments
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Member of the Phi-Theta-Kappa Honor Roll Society
- Dean's List Student
Timeline
Sales Associate
Big 5 Sporting Goods
01.2019 - Current
Server
Fultanos Pizza
06.2018 - 09.2022
Parcel Clerk
Fred Myers
01.2017 - 01.2018
Associate of Applied Science - Criminal Justice
Clatsop Community College
High School Diploma -
Astoria Senior High School