Alia Kader Abujder
Modesto,CA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
25
25
years of professional experience
Work History
Dance and Fitness Instructor
Latin Rhythm Dance Co
Modesto, CA
11.2010 - Current
- Observed participants during classes, watching for issues and incorrect techniques.
- Tracked attendance of each class session to monitor participation levels.
- Enforced safety rules and procedures to minimize injuries.
- Built and established lasting relationships using encouragement and personal support.
- Provided feedback to dancers about performance quality in a constructive manner.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Welcomed students with friendliness and offered knowledgeable support for range of questions and concerns.
Salon Manager
Wavemakers Salon and spa
Modesto, California
10.2016 - 07.2024
- Handled guest complaints, maintaining positive dining experience for restaurant patrons.
- Assisted in developing strategies for increasing client base through promotions or advertising campaigns.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Conducted interviews with prospective employees prior to hiring decisions being made.
- Addressed customer problems quickly and according to service standards.
- Resolved customer complaints in a timely manner, while maintaining positive relationships with clients.
- Consulted with customers to understand needs and recommend professional services.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- Supervised operations and planned work schedules for personal attendants, hairdressers and caddies.
- Handled staff development, budgeting and supply ordering.
- Organized promotional events to attract new customers and increase sales.
Mortgage Loan Officer
United Lending Group
Modesto, California
01.2000 - 06.2014
- Conducted risk assessments on loan applications using predictive models.
- Informed customers of loan application requirements and deadlines.
- Created reports summarizing activities such as originations, denials and delinquencies.
- Negotiated terms and conditions of loan agreements with borrowers.
- Analyzed new markets and developed referral networks to locate new loan prospects.
- Resolved borrower complaints in a timely manner while providing excellent customer service.
- Monitored loan progress, ensuring timely processing and closing.
- Prepared loan documents such as commitment letters, closing statements, promissory notes and deed of trust.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Guided applicants through the loan process, from application to closing.
- Maintained up-to-date knowledge of various loan products and compliance regulations.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Kept detailed records regarding approved, denied and received loan applications.
Education
Cosmetologist License - Cosmetology
Toni And Guu Cosmetology Academy
Modesto, CA03-2014
Certificative Completion - Instruction of Dance in Latin , Rhythm, Ballroom A
Divide Dance School
03-2011
Associate of Arts - Business
Modesto Junior College
Modesto, CA05-1991
Skills
- Group motivation
- Class management
- Social media
- Coordination development
- Teamwork and collaboration
- Project planning
- Networking
- Public speaking
- Leadership
- Multitasking
- Team management
- Good Telephone Etiquette
- Organization and time management
- Customer satisfaction
- Terms negotiation
- Practiced at FHA loan process
- Credit assessment
- Financial analysis aptitude
- Team player
- Credit scoring
- Cash handling
- Regulatory compliance
- Financial history documentation
- Documentation review
- Banking
- Financial services
- Loan application management
- Mortgage lending
- Client relations
- Business development
- Loan servicing
- Sales expertise
- Loan origination
Timeline
Salon Manager
Wavemakers Salon and spa
10.2016 - 07.2024
Dance and Fitness Instructor
Latin Rhythm Dance Co
11.2010 - Current
Mortgage Loan Officer
United Lending Group
01.2000 - 06.2014
Cosmetologist License - Cosmetology
Toni And Guu Cosmetology Academy
Certificative Completion - Instruction of Dance in Latin , Rhythm, Ballroom A
Divide Dance School
Associate of Arts - Business
Modesto Junior College
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