Angela Carl
North Las Vegas,Nv
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Vendor Management
Magnit, Inc-First American Mortgage Solutions
05.2023 - 11.2023
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Gaming Bartender
Sporting Chance Saloon
03.2011 - 06.2022
- Talked easily with patrons to build rapport and earn repeat business
- Operated a cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Stocked bar with beer, wine, liquor and related supplies
- Met customer, business operations and needs with minimal errors or delays.
Gaming Bartender
Five Star Tavern
11.2009 - 02.2011
- Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes
- Created rapport with new and returning patrons to foster guest satisfaction
- Keep supplies stored in proper locations according to health code standards
- Stocked bar with beer, wine, liquor and related supplies.
Gaming Bartender
Sporting Chance Saloon
06.2006 - 10.2009
- Talked easily with patrons to build rapport and earn repeat business
- Operated a cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Met customer, business operations and server needs with minimal errors or delays
- Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
Gaming Bartender
Kerry's Sports Pub
08.2003 - 05.2006
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Gaming Bartender
Buffalo Wild Wings
07.2001 - 11.2003
- Greeted frequent visitors by name and explained new promotions.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Mitigated behavioral issues and liability related to customers' excessive drinking by [Action].
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Gaming Bartender
Santa Fe Mining Co
02.2000 - 10.2003
- Created rapport with new and returning patrons to foster guest satisfaction.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Monitored bar inventory and promptly restocked low items before depletion.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Starbucks Barista
Albertsons Supermarket
02.1999 - 01.2000
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
Program Assistant
State of Nevada Division of Welfare and Supportive Services
07.1992 - 02.1997
- Completed administrative tasks for staff, such as making copies, proofing documents and distributing mail.
- Oversaw program records, organized files and retrieved materials.
- Prepared and secured records to maintain confidentiality while facilitating easy retrieval by authorized personnel involved in day-to-day operations.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
- Supervised work of program interns, educating each on program operations and proper procedures.
Education
Certificate of Completion 15-hour National USPAP Course -
10.2019
Certificate of Completion Supervisor-Trainee Course for Nevada -
10.2019
Certificate of Completion Laws for Nevada Appraisers -
10.2019
Certificate of Completion Basic Appraisal Principles -
08.2019
Certificate of Completion Basic Appraisal Procedures -
08.2019
Rancho High School
North Las Vegas, Nevada01.1986
Skills
- Multitasking
- Time management
- Working collaboratively
- Decision-making
- Research abilities
- Mathematical skills
- People skills
- Anticipating guest needs
- Health codes compliance
- Outstanding customer service
Timeline
Vendor Management
Magnit, Inc-First American Mortgage Solutions
05.2023 - 11.2023
Gaming Bartender
Sporting Chance Saloon
03.2011 - 06.2022
Gaming Bartender
Five Star Tavern
11.2009 - 02.2011
Gaming Bartender
Sporting Chance Saloon
06.2006 - 10.2009
Gaming Bartender
Kerry's Sports Pub
08.2003 - 05.2006
Gaming Bartender
Buffalo Wild Wings
07.2001 - 11.2003
Gaming Bartender
Santa Fe Mining Co
02.2000 - 10.2003
Starbucks Barista
Albertsons Supermarket
02.1999 - 01.2000
Program Assistant
State of Nevada Division of Welfare and Supportive Services
07.1992 - 02.1997
Certificate of Completion 15-hour National USPAP Course -
Certificate of Completion Supervisor-Trainee Course for Nevada -
Certificate of Completion Laws for Nevada Appraisers -
Certificate of Completion Basic Appraisal Principles -
Certificate of Completion Basic Appraisal Procedures -
Rancho High School