Kamilah Johnson
Assistant General Manager
Durham,North Carolina
Summary
Versatile Assistant General Manager with experience overseeing daily operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Assistant General Manager
Uptown Airport Group
Morrisville, NC
11.2021 - Current
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Greeted customers at counter to fulfill requests and answer questions.
- Mentored and motivated team members to achieve challenging business goals.
- Motivated, trained and disciplined employees to maximize performance.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Handled cash accurately and prepared deposits.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed budget implementations, employee reviews, training, and schedules.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
- Resolved problems promptly to elevate customer approval.
Teacher
Durham Public Schools
Durham, NC
02.2019 - 11.2021
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Graded and evaluated student assignments, papers and course work.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
- Attended and facilitated IEP meetings for students and families.
Education
Master of Arts - Teaching
North Carolina State University
Raleigh, NC 07.2016 - 12.2018
Bachelor of Arts - Psychology
North Carolina Central University
Durham, NC 08.2011 - 05.2015
Skills
Team leadership expertise
Training and development background
Strategic planning skill
Deadline-oriented
Verbal and written communication
Project Management
Coaching and mentoring
Business operations knowledge
Sales expertise
Operations management
Policies and procedures
Time management
New Hire Training
Timeline
Assistant General Manager
Uptown Airport Group
11.2021 - Current
Teacher
Durham Public Schools
02.2019 - 11.2021
Master of Arts - Teaching
North Carolina State University
07.2016 - 12.2018
Bachelor of Arts - Psychology
North Carolina Central University
08.2011 - 05.2015