High-energy resturant management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Brio Italian Grill
02.2025 - Current
Assisted in managing daily restaurant operations to ensure smooth service delivery.
Executed inventory management processes to maintain optimal stock levels and minimize waste.
Supported staff training initiatives, enhancing team performance and customer service standards.
Monitored compliance with health and safety regulations to uphold restaurant quality standards.
Collaborated with management in developing promotional strategies to increase customer engagement.
Led daily operations, ensuring exceptional customer service and adherence to quality standards.
Developed and implemented staff training programs, enhancing team performance and efficiency.
Chief Operating Officer
Bliss Manufacturing and Distribution
02.2023 - 11.2024
Streamlined production processes to enhance operational efficiency and reduce lead times.
Developed and implemented strategic initiatives to improve supply chain performance and inventory management.
Oversaw cross-functional teams to ensure alignment with organizational goals and objectives.
Analyzed market trends to inform product development and strategic planning efforts.
Established performance metrics that improved accountability across departments and enhanced overall productivity.
Led cost-reduction initiatives, optimizing resource allocation while maintaining product quality standards.
Fostered a culture of continuous improvement through training programs and process optimization workshops.
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Streamlined production processes, enhancing operational efficiency and reducing lead times.
Led cross-functional teams to implement continuous improvement initiatives across manufacturing operations.
Oversaw supply chain management, ensuring timely delivery of materials and maintaining inventory accuracy.
Mentored department heads, promoting leadership development and enhancing team performance across functions.
Fostered a culture of safety compliance, resulting in improved workplace safety metrics and reduced incidents.
General Manager
Meehans Chophouse
05.2020 - 02.2022
Oversaw daily operations, ensuring efficiency and adherence to company policies.
Developed and implemented strategic plans to enhance operational performance.
Led cross-functional teams to optimize workflows and improve service delivery.
Managed budget allocations, monitoring expenditures for cost control and resource optimization.
Fostered positive relationships with stakeholders, enhancing collaboration across departments.
Analyzed operational metrics to identify areas for improvement and drive productivity gains.
Mentored staff on best practices, promoting a culture of continuous improvement and accountability.
Implemented training programs that enhanced team skills and improved overall performance standards.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Streamlined daily operations to enhance customer satisfaction and improve service efficiency.
Managed staff schedules, ensuring optimal coverage during peak hours for maximum service quality.
Area Director of Operations
Kings Seafood
03.2015 - 02.2020
Directed operational strategies to enhance efficiency across multiple locations.
Analyzed data related to operations performance metrics including customer satisfaction ratings, turnaround times, accuracy rates.
Created reports summarizing progress against goals set by senior management.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Oversaw staff training initiatives to elevate service standards and employee performance.
Managed budget allocations, ensuring optimal resource utilization for operational success.
monitored standard operating procedures to ensure compliance and consistency.
Streamlined operational processes to enhance efficiency across multiple restaurant locations.
Led cross-functional teams to implement strategic initiatives, driving revenue growth and customer satisfaction.