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Professionista IT con 4 anni di esperienza in ambito supporto tecnico e applicativo.
Specializzato nell'analisi di anomalie software, gestione database Oracle e scrittura di query SQL per correzione e manipolazione dati. Attualmente in crescita verso lo sviluppo backend, con focus su database e logiche applicative.

chieve an Opportunity where my Experience can be effectivelyI wish to a:Job Seek implemented and join hands with the Management in archiving the company's overall growth and potential dedicated to succeed in the project till completion with ability to work as a team member or as an individual under deadline Pressure

Tier 1 and Tier 2 Help Desk Support/Customer Service - Adaptable Front Desk Manager with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing Tier 1 and 2 software and hardware support. Support customers with training, software and hardware installation, diagnosing symptoms using established processes and procedures. Work in a team setting. Sharing information and others with calls. Including front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, Millennium, and QuickBooks to facilitate daily office operations. Bilingual: Fluent in English and Spanish. Highly skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service. Friendly Help Desk Technician with 5 years quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.

Highly motivated and enthusiastic IT student with a strong foundation in information technology concepts and different types of technologies. Eager to apply academic knowledge and technical skills so far into real-world situations. Proficient in programming languages, network concepts, and system administration. Adept at problem-solving and troubleshooting, with a keen ability to learn quickly and adapt. Committing to ongoing self-improvement and staying updated with emerging IT technologies. Possess excellent communication and teamwork skills through coursework and group projects. Excited to start a career in IT and continue to grow professionally in the field.

 Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. 

Kyree Marshall

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