Jonah Cleary
York,PA
Summary
Parts Advisor with 2 years of experience meeting and exceeding customers' automotive parts needs for domestic and imported vehicles. Fast-paced and patient automotive professional with passion to supply correct parts on time, the first time. As well as help customers return cars to road promptly and safely. Tech-savvy team player, proficient working with people as well as with dealer software.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Parts Advisor
Jack Giambalvo Hyundai
York, PA
01.2022 - Current
- Assessed customer needs and provided appropriate parts solutions.
- Inspected returned parts for defects, damage or wear.
- Maintained inventory of automotive parts by restocking shelves and ordering new items as needed.
- Organized storage areas to ensure efficient retrieval of products.
- Verified accuracy of orders against invoices and delivery slips.
- Prepared quotations for customers based on their requirements.
- Ensured compliance with safety regulations in handling chemicals and hazardous materials related to automotive parts.
- Communicated effectively with vendors regarding pricing, product availability and delivery schedules.
- Created purchase orders for requested items from customers.
- Received incoming shipments and verified contents against packing lists or invoices.
- Resolved customer complaints related to defective or damaged goods in a timely manner.
- Cross-referenced part numbers between different manufacturers' catalogs.
- Performed periodic physical inventories to reconcile discrepancies between actual stock levels and those recorded in the system.
- Provided excellent customer service while assisting customers at the counter or over the phone.
- Processed returns, exchanges and refunds according to store policies.
- Trained new staff members in operating procedures, stocking methods and other duties related to automotive parts specialists.
- Supported service department by expertly pulling parts and updating records.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Driver
Papa John's Pizza
York, PA
03.2021 - 01.2022
- Greeted customers upon arrival, took orders and provided product knowledge.
- Prepared pizzas according to customer specifications.
- Ensured all food safety regulations were followed during preparation process.
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Assisted customers with questions or complaints regarding their orders.
- Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
- Adhered to company policies and procedures as outlined in employee handbook.
- Followed proper sanitation protocols when handling food products on the job.
- Answered phone calls from customers placing takeout orders.
- Stocked shelves with fresh ingredients needed for pizza making process.
- Conducted daily cleaning duties such as mopping floors, washing dishes.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Navigated urban and rural delivery routes and delivered food items at or before quoted times.
- Maintained clean traffic record and kept vehicle clean and in top operating condition.
- Collected tips from customers through hands-free electronic methods.
- Recorded weekly hours and mileage for accurate payment.
- Delivered fresh food to customers across local area.
- Presented customers with bills and receipts to collect payment for delivered food.
Grill Cook
Cracker Barrell
York, PA
02.2020 - 12.2020
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Prepared a variety of entrees using established recipes.
- Ensured all food was cooked to the correct temperature as per health code regulations.
- Made sure that all orders were filled in an accurate and timely manner.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Dusted furniture, fixtures, windowsills and other surfaces using appropriate cleaning products.
- Cleaned bathrooms, replenishing supplies such as soap, toilet tissue and paper towels.
- Maintained janitorial equipment in good working order.
- Replenished restroom supplies like paper towels, soaps.
- Ensured that all spills were promptly cleaned up.
- Provided assistance to other departments when needed.
Education
High School Diploma -
York County School of Technology
York06-2022
Skills
- Shipping Procedures
- Warehouse Operations
- Stock Control
- Delivery Coordination
- Team Collaboration
- Training and Coaching
- Verbal and Written Communication
- Invoice Processing
- Ordering Parts
- Forklift Operation
- Inventory Management
- Problem-Solving Skills
- Inventory Auditing
- Clean Driving Record
- Customer Service
Certification
- Forklift Safety
Timeline
Parts Advisor
Jack Giambalvo Hyundai
01.2022 - Current
Driver
Papa John's Pizza
03.2021 - 01.2022
Grill Cook
Cracker Barrell
02.2020 - 12.2020
High School Diploma -
York County School of Technology