Billie Potter
Wesley Chapel,FL
Summary
Parts Advisor with many years of experience meeting and exceeding customers' automotive parts needs for domestic and imported vehicles. Fast-paced and patient automotive professional with passion to supply correct parts first time and help customers return cars to road promptly and safely. Tech-savvy team player, proficient working with people as well as with dealer software.
Overview
4
4
years of professional experience
Work History
Parts Advisor
Maus Nissan
Tampa, FL
11.2022 - Current
- Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Managed all aspects of purchasing including requisitions, purchase orders, invoices and returns.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Placed inventory numbers on parts to properly identify items for counter associates.
Parts Advisor
Brandon Hyundai
Brandon, FL
03.2020 - 11.2022
- Organized warehouse space to ensure efficient storage of new and existing items.
- Retrieved parts from shelves and bins according to order requests.
- Communicated effectively with vendors regarding special orders, returns, and discounts.
- Created invoices for each sale transaction.
- Providing advice to customers, taking orders from customers, collaborating with other employees, maintaining stock rooms, locating parts from stock, and maintaining part records.
- Generated reports outlining sales figures, return rates, and inventory levels.
Education
Meade County High School
Brandenburg, KY06-2013
Skills
- Warehouse Operations
- Shipping procedures
- Stock control
- Account updating
- Shipping coordination
- Operations Management
- Inventory Management
- Catalog and parts familiarity
Timeline
Parts Advisor
Maus Nissan
11.2022 - Current
Parts Advisor
Brandon Hyundai
03.2020 - 11.2022
Meade County High School
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