CLIFFTON HARRIS
Douglasville,Georgia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Field Technician
PepsiCo
6600 Highland Pkw SE Smyrna Georgia 30082
01.2022 - Current
- Working with mechanical systems, troubleshooting and repairing appliances, performing basic repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc
- Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.) Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.) Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.) Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, Equipment installation.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
Gate Checker
PepsiCO
1480 Chattahoochee Street Atlanta Ga
12.2016 - 10.2022
- Type and send emails to appropriate departments Communicate via telephone with vendors, business and visitors
- Load accuracy at check-in and check out by physically counting
- Document quantity, quality, type and as suitable products to maintain shipping, receiving, and production records and files
- Remove from stock, products or loads not meeting quality standards, and notify warehouse officers/depot officers or appropriate departments of discrepancies observed.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Maintained accurate records of finished goods being transported for sale delivery.
- Inventoried receivable finished goods at gate.
- Managed busy gates during peak travel times, maintaining order and efficiency in high-pressure situations.
- Trained new gate checkers on company policies and best practices for optimal performance.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Unloaded transport trucks at gate and placed flats in appropriate areas.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
- Contributed to a positive work environment by fostering strong relationships with coworkers and supervisors.
Warehouse Associate
PepsiCo
09.2013 - 12.2016
- Load transport, bulk and route trucks Worked from order sheets to build loads using a forklift and/or electric pallet jack Responsible for unloading raw materials and placing them in designated warehouse space Drive hi lift to picking area and build pallet/load according to load sheet and voice pick audio equipment Marked load ticket for out of stock items Wrapped pallet/load work with order for review before loading and have truck check Stage pallet and or load into truck when ready
Education
Associate Degree/Visual Communication -
ITT Technical Institute
Kennesaw, GASkills
- Diagnostic Testing
- Conflict Management
- Technical Analysis
- Diagnostics and troubleshooting
- Network Connectivity
- Regulatory Requirements
Timeline
Field Technician
PepsiCo
01.2022 - Current
Gate Checker
PepsiCO
12.2016 - 10.2022
Warehouse Associate
PepsiCo
09.2013 - 12.2016
Associate Degree/Visual Communication -
ITT Technical Institute